Cloudbeds Payments - Everything you need to know

• Streamline operations with one system: No more manually entering transactions from one platform to another. Reporting and reconciliation become a breeze with all your transactions in one place. Cloudbeds Payments makes relationship management, accounting, and payment processing work seamlessly.
• Simple application and setup: Our setup process is designed to be fast and simple. Secure online application, with terminals* shipped right to your door — after approval, accept payments within minutes.
• Cut costs: Eliminating the need to track and report transactions in multiple platforms reduces employee/staff hours. There is no more dual entry, no more manual batching, and guest payment information is automatically added to the reservation for faster transactions.
• Greater accuracy: Remove human error from the equation—no more redundant dual entries, calculation mistakes, or misplaced invoices. This, too, cuts costs since fewer errors mean fewer losses.
• Built for the hospitality industry: The hospitality industry has a unique mix of payment types, which until recently were flagged for fraud at higher rates than other industries. Our payment processing represents the unique hospitality industry and increases authorization rates.
• State-of-the-art point-of-sale hardware: Cloudbeds Payments uses the newest and most secure payment terminal* on the market. You can tap, dip, chip, or swipe all major credit cards.
• Easy dispute management: Our team works tirelessly to immediately identify and help you respond on time to disputes that do occur.
• In-house Customer Support and Risk (fraud) team: With Cloudbeds Payments, all Support and Risk analysis is completed in-house. No more 3rd parties! Click here to contact our support team when needed.
• Meets all global credit card security requirements: All credit card information is stored securely using tokenization to maintain end-to-end security. Our service is PCI DSS Level 1 security certified. For security purposes, your guests' credit card details are fully tokenized and secured and only show the last 4 digits of the card.
• Transparent pricing: Know what you're paying for with the easy-to-read Payment Processing Report. A monthly statement lists all credit card transactions submitted to your merchant account, including payments, refunds, chargebacks, and the associated fees.

Fees

Cloudbeds Payments adopts a Blended Rate Model. Blended rates in payment processing refer to a pricing model where a single, averaged rate is charged for all credit and debit card transactions, regardless of the type of card used (e.g., Visa, Mastercard, Discover)

With Cloudbeds Payments, surcharges can be added to these blended rates for Specialty Cards ( AMEX ), International (Cross-Border), or both.

Cloudbeds does not charge fees for Monthly Statement Fees, PCI Compliance Fees, Refund Percentage Fees, or Additional Authorizations.

Situations, where additional fees could be incurred, include chargebacks and authorizations with no capture payments.

Fees vary by region. Please reach out to our sales team to learn more.

Learn more about Cost+ pricing model here.