The Payouts Report can be utilized for deposit information and reconciliation for merchants using Cloudbeds Payments.
How to Access Payouts Report
- Click Menu.
- Go to Reports.
- Select Payment Reports.
- Click Payouts Report.
![[TEST] Lviv hotel | CB payments - Dashboard](https://media.screensteps.com/image_assets/assets/006/167/105/original/4ac93e89-1473-4d2b-808a-6776b811c72b.png)
Payouts Report
![[TEST] Lviv hotel | CB payments - Payouts Report](https://media.screensteps.com/image_assets/assets/006/167/109/original/5a81ec70-d2b5-4bb3-b9b3-ddf12d4968d3.png)
- Use the filter to find your report.
- Date — select the START and END date
-
Status — select the desired transaction status
- Paid
- Pending
- Canceled
- Failed
- Click Apply to generate the report.
- Payout ID: The identifier of each transaction which indicates which payout the payment was deposited into.
- Payment Date: The date you should see the payout hit your bank account.
- Status: The status of your payout. Typically, this column will state PAID.
If you see FAILED under this column, contact us at risk@cloudbeds.com as there may be an issue with your bank account.
- Net Amount: The amount of your payout (Gross Amount minus Fees).
- Total # of Trans: Summary of how many transactions were in the particular payout.
- Gross Amount: Sum of all transactions —not including fees deducted.
- Fees: Sum of all the fees charged.
- Click to download the payout details. The file will be downloaded to your computer.
- On your browser, click to open the file.
You will see more details of each transaction in the file. Example:
