Cloudbeds Payments - Payouts Report

Monika

Updated June 19, 2024 09:13

The Payouts Report can provide merchants with deposit information and reconciliation using Cloudbeds Payments. Follow the steps below to access and use:

Menu
Go to Classic Reports
Payment Reports
Payouts Report

Use the filter to find your report.
- Date — select the START and END date
- Status — select the desired transaction status
  - Paid
  - Pending
  - Canceled
  - Failed

Click Apply to generate the report.
Payout ID: The identifier of each transaction which indicates which payout the payment was deposited into.
Payment Date: You should see the payout hit your bank account.
Status: The status of your payout. Typically, this column will state PAID.

If you see FAILED under this column, contact us at risk@cloudbeds.com as there may be an issue with your bank account.

Net Amount: The amount of your payout (Gross Amount minus Fees).
Total # of Trans: Summary of how many transactions were in the particular payout.
Gross Amount: Sum of all transactions —not including fees deducted.
Fees: Sum of all the fees charged.
Click to download the payout details. The file will be downloaded to your computer.
Click to open the file in your browser. You will see more details of each transaction in the file.