Affirm is a buy now, pay later payment method that is available for businesses in the US and Canada. It allows users to purchase and pay in fixed installments without traditional credit cards. This model gives hotels the advantage of receiving the full payment promptly, even though the guest pays in installments to Affirm.
Learn more about Affirm with Cloudbeds Payments.
Benefits
The BNPL Affirm's model (book now, pay later) brings significant benefits to both properties and guests booking online:
- Drive higher conversion rates with Affirm. Empower guests to pay for their stay in installments with buy now, pay later solutions with no hidden fees to boost conversions and increase guest satisfaction.
- Boost your average booking value: Guests offered greater repayment flexibility are more likely to add extra nights, add-ons, and more to their stay, especially during high season.
- Give travelers what they expect: Join leading online travel agencies and booking sites by offering this popular and convenient payment option directly through your property.
- Fully integrated into Cloudbeds Payments: As simple as it gets. Unlock new payment possibilities for guests through pay-by-link or your booking engine with Cloudbeds Payments.
Important
- Affirm is now available as a payment method for the Cloudbeds Booking Engine Plus (only for Cloudbeds Payments customers using Stripe)
- Customers that already have Affirm enabled with pay-by-link will have it become available on their Cloudbeds Booking Engine immediately.
- This payment method is only available for properties in the United States and Canada.
- Guest can pay in installments (to Affirm), but properties receive the full payment immediately in one transaction.
How to set up
- You should enable Affirm as a payment method in payment settings so your guests can pay with Affirm.
- Affirm should be set up as a custom payment method; check this article for more details: Set up custom payment methods.
- Contact our Support Team if you need further assistance setting up Affirm for Cloudbeds PMS and booking engine.
How to disconnect
Disable the Affirm on the Payment Method page. Check the instructions here: How to disable or delete a payment method
Frequently Asked Questions
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How much does it cost to enable Affirm?
There is no extra cost to enable Affirm for Cloudbeds. -
What are the Affirm payment installment options?
Guests can pay over time in monthly installments. -
How do guests make my payments?
☑️With Cloudbeds Payments, guests are able to choose Affirm as a payment option on a reservation booking link (pay-by-link) or on the Cloudbeds booking engine.
☑️Affirm will email guests and text reminders before payments are due. -
What is the minimum transaction amount?
☑️Properties in Canada: The minimum transaction amount is $50 CAD.**
☑️Properties in the United States: The minimum transaction amount is $150 USD.**
**Important: Affirm will not appear as a payment option for any amount lower than these values. -
Does Affirm work with the classic Cloudbeds Booking Engine?
Affirm is not available for the classic booking engine (classic booking engine customers can still use Affirm via pay-by-link). To use Affirm, users need to upgrade to Booking Engine Plus. -
How are refunds processed for Affirm-paid booking cancellations?
Cloudbeds initiate the refund process to Affirm. However, in this case, Affirm is the intermediate between the property and the guest, meaning that they (Affirm) are in charge of refunding the guest under their own terms after we initiate the refund from our side.
Comments
What happens when a guest cancels an Affirm paid booking? How are refunds processed for these transactions?
Hello, Erica Beers!
In this case, we initiate the refund process to Affirm. However, Affirm is the intermediate between your property and the guest, meaning that they (Affirm) are in charge of refunding the guest under their own terms after we initiate the refund from our side.
Kind regards!
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