The custom payment method allows you to add the payment types you accept at the property.
How to access
- Account
- Settings
- Payments
- Go to Additional and Custom Payment Methods
This page already contains a list of default payment methods, all enabled by default.
How to add a new payment method
All custom payment types will be available internally (when adding a payment within the folio or house account). They will not be available on your connected channels (OTAs).
- Click +Add Payment Type
- The Payment Method Type is Custom by default
- Enter your custom payment label/name
- Click SAVE to save your payment method
- The new payment type appears in the table with the status Active.
How to disable or delete the payment method
Deactivated custom payment (or deleted custom payment method) will still be listed in the field Description within the Transactions Report.
- Switch the toggle off (grey) next to the payment method. This will deactivate the payment method, and you cannot add this payment type going forward.
- Or click the (x) button to permanently delete the payment method.
- Click DELETE
Frequently Asked Questions
Where will these payment methods appear?
The payment options will appear when adding a payment to a reservation or a house account. All payments added with these payment types will likewise appear on the reports.
Can I make these payment types available on Booking Engine?
No. These payment types can only be recorded within the application. They may not be used on the Booking Engine.
Will a payment that has been added with a payment type that is now inactive still appear on reservations?
Yes. All previously added payments will appear on the reservations, house accounts, and reports. Deactivating a payment method will no longer allow you to add that type.
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