Cloudbeds Payments terminals overview

  • Cloudbeds Payments is the only solution that offers a card-present terminal fully-integrated with our platform that automatically records a sale after purchase. The terminals allow your guests to tap, dip and chip, or swipe all major credit cards: Visa, Mastercard, American Express, and Discover. Terminals also support most regional payment cards and digital wallets.
  • This article gives you brief information about each type of terminal. If you want to learn how to connect the terminal to Cloudbeds PMS, check the article: How to Connect Your Terminal to Cloudbeds PMS
  • If you want to order the Cloudbeds Payments terminal, schedule a call with our sales team; they will inform you about the terminals available in your region.

Terminals are available in:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Singapore
  • Spain
  • Switzerland
  • United Kingdom
  • United States

Mexico: No terminals are available now - card-not-present (CNP) transactions only.

  • You can only connect to a supported terminal with Cloudbeds Payments enabled.
  • We must ship the card reader to the property address.
  • P.O. boxes are not allowed.
  • We cannot ship to residential addresses. If your property is not open yet, the Cloudbeds Payments team can place the order close to the opening date so you will receive the terminal at the property.
  • We cover shipping costs; shipping time is 2-5 days, depending on your location.
  • Cloudbeds Payments Terminals do not sync with the Lightspeed app.

Available terminal 

BBPOS WisePOS E

  • BBPOS terminals are only shipped for new properties requiring a Cloudbeds Payments terminal.
  • The BBPOS WisePOS E is an intelligent reader with a 5-inch touchscreen display ideal for hybrid countertops and handheld use. It has a battery and plug-in operation, enabling it to be used both on your countertop and on the go.
  • In addition, the BBPOS WisePOS E runs on a modern Android-based operating system, allowing it to receive software updates automatically.

Previously supported terminals

If you have a terminal that is no longer currently supported with Cloudbeds Payments and you are looking for support. Please reach out to our support team at cbpayments@cloudbeds.com.

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