| Purpose | Set a property's default language, a user's personal language, and check which Cloudbeds services support each language. |
| Best for | Hotel Profile administrators, Property Users, and Organization Users. |
| Use this when | You're setting up a new property, onboarding a new user, or checking which Cloudbeds services support a specific language. |
| Requirements | Permission to edit the Hotel Profile, needed only to change the Property Language. |
| Expected result | You'll know how to update the property and personal language settings, and check service-level language support. |
| Limitations | Some languages may display a beta tag while translation coverage is being finalized. The language remains fully functional in the meantime. |
Introduction
Cloudbeds PMS supports language settings at two levels: the property's default language and each individual user's personal interface language. This article walks through how to change each one, and shows which Cloudbeds services currently support each supported language.
Use this article any time you're configuring a new property, helping a teammate set their preferred interface language, or confirming whether a language is available in a specific Cloudbeds service, such as the Knowledge Base, Cloudbeds University, or the Billing Portal.
Property vs. Personal Language Settings
There are two levels of system language on Cloudbeds:
- Property Language: The application language configured for the property and the default language configured for new user accounts added to the property.
- User Application Language: The individual language setting for Property Users and Organization Users. Each user can also change their application language to be different than the property language if needed.
Language actions
Use the steps below to change either the property's default language or your own personal interface language.
Change the Property Language
Changing the property language updates the default interface language for the property and for any new user accounts created afterward. Follow these steps:
- Go to Account
> select Settings
- From the left navigation menu, click System.
- Select the Preferences tab.
- Under General System Settings, find the Format Preferences section.
- Click the Application Language dropdown and select the desired language.
- Click Save to confirm your changes.
Changing the Property Language does not affect users who have already selected a different personal application language. It only applies to new users and to existing users still set to match the Property Language.
Only users with permission to edit the Hotel Profile can access this setting.
Languages marked beta in this dropdown are fully usable while their translations are finalized. See the language availability table below for full service coverage.
Change the User Application Language
Each user can set a personal application language that's different from the property's default, useful when staff at the same property prefer different interface languages. Follow these steps:
- Go to Account
- Click on My Profile
- In the Account Details tab, go to Preferences and select your Application Language
- Confirm the language change
If you're an Organization User with access to multiple properties, updating your application language here automatically updates it across all your property accounts under the organization.
Language availability across Cloudbeds Sections and Services
Beyond the PMS itself, language support varies by service. Use the table below to confirm whether a given supported language is also available in the Activity Log, Knowledge Base, Support and Onboarding, Cloudbeds University subtitles, or the Billing Portal.
| Supported Languages | Cloudbeds PMS | Cloudbeds Activity Log | Knowledge Base Articles | Support / Onboarding Services | Cloudbeds University Subtitles | Billing Portal |
|---|---|---|---|---|---|---|
| English | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Portuguese | ✓ | – | ✓ | ✓ | ✓ | ✓ |
| Spanish | ✓ | – | ✓ | ✓ | ✓ | ✓ |
| Thai | ✓ | – | ✓ | – | – | – |
| Italian | ✓ | – | – | – | – | – |
| French | ✓ | – | ✓ | – | – | – |
| German | ✓ | – | – | – | – | – |
| Turkish (beta) | ✓ | – | ✓ | – | – | – |
| Greek (beta) | ✓ | – | – | – | – | – |
Guests can choose from several languages in Cloudbeds Booking Engine. Check Cloudbeds Booking Engine supported languages for more details.
Related articles
Review these additional resources for details on system settings, user permissions, and Booking Engine language options:
Comments
I want to change the language in the report, it's a foreign language, I don't understand why and how to fix it:
Hello, RM BEE!
We have already forwarded your message to our Support Team so they can contact you as soon as possible for dedicated assistance. Thank you so much for all the provided details.
Kind regards!
Please sign in to leave a comment.