Booking Engine Settings page overview

Controls how guests filter search results by the number of people in their party. Choose one of three options:

• Total guests (default): A single field where the guest selects the total number of people in their party.
• For adults and children: Two separate fields, one for adults and one for children. Use this if your Booking Engine pricing or availability varies by age group.
• No: The guest selector is hidden entirely. Guests will not be asked how many people are traveling.

Toggle on Display amenities filter to let guests filter available accommodations by amenity from the Booking Engine filter panel. Guests can select one or more amenities, such as parking, air conditioning, balcony, or accessibility features.

The filter uses amenities configured at the accommodation level. If no accommodations have amenities configured, the Amenities filter has nothing to display.

Toggle on Display accommodation type filter to let guests filter available accommodations by accommodation type, such as Standard, Deluxe, Suite, Cabin, or other types configured for your property.

When guests select an accommodation type, matching accommodations are prioritized in the results. Other available accommodations remain visible and bookable.

Choose how prices appear on accommodation cards:

• Lowest nightly rate: Shows the lowest per-night price.
• Total price for stay: Shows the nightly price multiplied by the number of nights selected.

Toggle Include taxes and fees in price to display the final all-inclusive price on accommodation cards rather than showing taxes and fees separately at checkout.

Choose how rate plans are shown on accommodation cards:

• Collapsed: Shows the base or lowest rate with a drawer guests can expand to see additional rate plans.
• Expanded: Shows all base rates and rate plans by default.

Base rate image: You can upload an image that appears next to all base rates on all accommodation types. Accepted formats: JPG and PNG, max 2 MB.

Toggle Require accommodation unit selection on to require guests to select a specific accommodation unit after they choose an accommodation type.

Use the dropdown to choose which accommodation types require unit selection on the Booking Engine.

Toggle Sold-out accommodations on to allow guests to browse your full selection by showing sold-out accommodation types on the Booking Engine.

Toggle on Limit inventory to prevent accommodations from being fully booked through the Booking Engine. This setting applies to base rates only.

When enabled, a table appears showing each accommodation type, its total inventory, and a Sellable inventory field you can edit:

• Setting sellable inventory to 0 removes that room type from the Booking Engine entirely. It will still be bookable through other channels.
• Setting it to a number lower than total inventory means the Booking Engine stops showing availability for that type once that many units have been sold.

Toggle on Limit inventory per booking to limit the number of accommodations of the same type that can be booked in a single reservation.

Set the per-type limit in the table that appears when this setting is enabled.

The following fields are always required and cannot be toggled off:

• First name
• Last name
• Email

The following fields can be toggled on or off. When toggled on, they appear in the booking form:

• Require phone number: Makes the phone number field mandatory. Recommended for properties using SMS-based guest communication.
• Nationality: Prompts guests to select their country of origin.
• Gender: Guests can select Male or Female. Note: even for gender-specific dorm rooms, the system will still allow guests to select any gender and complete the booking.
• Guest Tax ID: Useful for properties in countries where a personal tax ID is required at check-in or for government invoice integrations. Enabling this makes the field optional (not required) on the Booking Engine.
• Company name: For business travelers. Enabling this makes the field optional. Useful for properties that submit government invoices with the guest's company name.
• Company Tax ID: For business travelers whose companies require a tax ID on invoices. Enabling this makes the field optional.
• Estimated time of arrival: Prompts guests to enter their expected arrival time. When enabled, you can choose between 12-hour and 24-hour format, and block specific arrival hours if needed.
• Require terms and conditions acceptance: Guests must check a box confirming they accept your property's terms before completing the booking. Edit your terms and conditions in Settings → Property → Policies.

Toggle this setting on to show a marketing consent option during the booking process.

• Opt-in: Add the message guests will see when choosing whether to receive marketing content.
• Language: Select the language for the opt-in message.
• Opt-in option: Customize the affirmative response label shown to guests.
• Opt-out option: Customize the decline response label shown to guests.

Choose whether property add-ons (extras, upsells) are shown to guests before or after the confirmation page:

• Before confirmation (default): Add-ons appear before the guest finalizes payment. If selected, the add-on will be included in the guest's deposit.
• After confirmation: Add-ons appear on the confirmation page, after the booking is complete.

When enabled, a confirmation email is automatically sent to the guest as soon as they complete the booking form. The email uses your Confirmation Email template. Edit it in Settings → Email → Templates.

When enabled, guests are automatically redirected to a URL of your choice after the confirmation page loads.

• Redirect URL: Enter the full URL, for example, https://yourhotelwebsite.com/thank-you. Facebook URLs are not supported.
• Redirect delay: Minimum 15 seconds. The guest will see the confirmation page for at least this long before being redirected.

When enabled, the Booking Engine date picker shows visual indicators and tooltips for booking restrictions, including:

• CTA (Closed to Arrival)
• CTD (Closed to Departure)
• Min LOS (Minimum Length of Stay)
• Max LOS (Maximum Length of Stay)

These indicators help guests understand at a glance which dates are unavailable or restricted before they try to book.

When enabled, the lowest nightly rate for each date appears directly on the calendar date picker, making it easy for guests to compare pricing without selecting dates first.

When enabled, a map of your property's location appears at the bottom of the Booking Engine page. Toggle off to hide it.

Use Google Maps for property map: Replace the default map embed with a Google Maps embed. Paste the src URL from a Google Maps embed iframe. It must begin with https://www.google.com/maps/embed.

Use this setting to control whether Cancel For Any Reason (CFAR) is offered to eligible guests during checkout.

• Enabled (default): Eligible guests may see the CFAR option during checkout.
• Disabled: CFAR will not be offered on the Booking Engine for this property, even if the property is otherwise eligible.

Select which languages guests can choose from when visiting your Booking Engine. The language selector appears in the top-right corner of the Booking Engine. The available language list is updated regularly as new languages are added.