You can create special rate plans and packages for any time period or day of the week, with length-of-stay limitations, among other restrictions.
Cloudbeds believes every lodging business is unique. We offer tools for all sizes and budgets to help you establish and grow your business. Reach out to our dedicated team for more information on each available package. Not yet a Cloudbeds customer? Access our Pricing Guide and schedule a demo.
If you want to sync your rate plans with the connected channels, check Distribution Channel Rate Plans.
Benefits
With Rate Plans & Packages, you can:
- Set different prices and policies for your rate plans.
- Offer discounts for specific periods, set availability for certain days, and control minimum/maximum stay lengths (e.g., Flexible, Refundable, Non-Refundable, Weekly/Monthly Discounts, Last-Minute Deals).
- Create packages to include add-ons and boost sales.
- Offer special promotional rates with promo codes for guests.
- Set up rate plans based on existing ones for easy management.
Where to use rate plans & packages
- OTAs / Distribution channels
- Reservations booked on your property's website / Facebook (via booking engine)
- Manual reservations created within Cloudbeds
Rate Plans & Packages Page Overview
On the Rate Plans & Packages page, you can:
- Create new rate plans
- Search for your rate plans by name
-
Sort (filter)
the rate plans by:
- Creation date
- Alphabetical order
- Expiration dates (farthest and soonest)
- Hide expired intervals
-
Enable or Disable a rate plan for other sources or the booking engine:
- This toggle controls whether your rate plan is displayed on the booking engine, is available internally as a source during new reservation creation and is available for channel sync if you have Advanced Channel Rates.
- Visualize the interval details
- Edit a rate plan
- Copy this rate plan to configure a new one
- Delete this rate plan (Clicking DELETE will remove the mapping between our system and channels).
Set up a Rate Plan or Package
-
Access
Rates and Availability in the main menu
of your dashboard
- Go to the Rate Plans & Packages page
- Click to add a new rate plan
- Enter the public Rate Plan name (displayed in the Booking Engine)
- Enter the private Rate Plan name (internal name, e.g., Breakfast Included - August Breakfast Included—September Breakfast Included, etc.).
- Select whether this is a derived rate plan:
-
The derived rate plan is a percentage or amount higher or lower than the rate you select (i.e. 10% higher than the base rate or $15 lower than the Breakfast and Lunch rate).
-
This is a perfect option if you have a fixed discount/price increase for specific conditions of stay, such as 10% for all stays longer than 5 nights.
-
If you opt for a Derived Rate plan, follow the settings details below.
Derived Rate Plan Settings
The derive rate plan feature supports:
- Deriving rates and extra-person pricing.
- Deriving rates from inactive rate plans.
The derive rate plan feature does not support:
- Deriving a rate plan from an already derived rate plan.
- Deleting a rate plan if it is used as a primary “derived from” rate plan.
- Deriving restrictions set on the primary “derived from” rate plan.
- Due to the system's limitations, the maximum discount value that can be input is 99.99%.
- When the rate is set to any amount below $50, and the Derived Rate Plan is set to -99.99%, the room will not show availability due to the zero rate.
- Select "Yes" for "Is this a derived rate plan?"
- Configure whether this is a discount or addition to the rate in percentage or amount
- Select from which rate plan this rate will be derived from
If you have price differentials configured, rate plan prices could also be affected. For more information about Price Differentials, see Price Differentials - Everything You Need to Know.
- Scroll down to the Availability settings
- Click to add an interval for this rate plan
- Configure the date settings
- Choose the available room type(s):
- You can only choose a room that is associated with the primary rate plan;
- The rate and extra person pricing are derived from the rate for each room selected.
When you set a derived rate plan, the standard price will appear stricken on the booking engine (while a non-derived rate plan will not):
.
If you do not opt for a derived rate plan, continue with the following steps:
-
Promotion Code (for the booking engine): Select Yes, if you want this rate plan or package displayed only when a promotion code is entered.
- If the package has a promotional code applied, the rate plan will not be available for channel mapping.
- If you enable the promo code option and enter a promo code, you'll be given a direct link to the booking engine page with the promo code applied in advance.
- Select the add-ons included in your package in the drop-down menu (optional):
- If the room costs 100 per day with a special offer and you add 'Breakfast' as an add-on to the package, the guest should pay 100 for both the room and breakfast
- Select which sources* this rate plan will be available for.
- *This applies to direct reservations only (added manually or booked via the booking engine).
- If the source website is not selected, this rate plan won't appear in the booking engine.
The information below will be displayed on the booking engine:
- Inclusions: What does the package include? Ex: Breakfast, Shuttle
- Policies: Enter the package policies. Be aware that the system user and the property's guests are responsible for following the policies. The system cannot control the policies entered here.
- Image: Upload an image to promote your package.
Set up the Rate Plan Availability
After configuring the basic information of your rate plan, scroll down to the Availability section and follow the instructions below:
At least one availability interval must be added to save this rate plan.
- Click to
- Enter the interval name (for internal control)
- Select the accommodations this rate plan will be applied
- Select the date range for this rate plan (start and end dates)
- Select on which days of the week the rate plan will be available
- Enter restrictions for the rate plan if needed (optional)
For more information:
In each accommodation interval setting, you can configure:
-
Saleable Accommodation:
- Keep the "All" box selected to make all units saleable;
- Uncheck the "All" box to specify how many units of a certain type you allow to sell with that package pricing.
-
Rate:
- If your rate plan is non-derived, enter the package rate for each day of the week.
- If the rates are equal for each day of the week, write the price and click to apply to all.
-
Additional Guest Pricing: If you charge an additional fee for adults or children not included in the rate, you can indicate the price of each additional adult and child below.
- Use the same as base rate: The same price will be applied for each additional adult and/or child based on base rates.
- Custom: For this rate interval, you can indicate a new price for each additional adult and/or child.
- Click on Add Interval to save the settings.
- Click
in the bottom right of your screen to save all the rate plan configurations.
Comments
Please I need help for the new package booking plan deals
Hello, Nemia Pollock!
Thank you so much for reaching out.
We have already forwarded your request to our Support Team, so they can take a closer look and provide assistance.
Regards!
1) Is there a way to set book dates that differ from stay dates?
Example: If I set up a promo now (Dec 2024), and add another interval to sell this promo again next year (Dec 2025), will the promo automatically be visible now (Dec 2024) if I search for dates in Dec 2025? Meaning, can I build rate plans in advance by setting specific booking dates, where the rate plan appears once the hotel is within the booking date range?
Hello, Kristen Lair!
Thank you so much for asking this question. We have already escalated your inquiry to our Support Team for dedicated assistance.
Regards!
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