This article gives you an overview and contacts for apps that integrate with Cloudbeds' myfrontdesk. These apps are available to be connected. Reach out to the partners to inquire about availability, pricing and more!
For payment gateway please read our List of Payment Processing Gateways Currently Supported.
Reputation Management
| App Name | Status | Guides / Contact | Short Description |
| TrustYou | Live |
TrustYou reads guest data to send out surveys. When apps connect for the first time a new TrustYou account can be generated automatically. Region: Worldwide |
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Xperium by RepUp |
Live |
Sign up support@repup.co Integration guide |
Xperium by RepUp reads reservation data and sends out post departure communication. The pre-check-in functionality updates guest details (passport, e-signature and health declaration included) back to myfrontdesk. Upsell items (instant of with approval) are posted back to myfrontdesk folio and customer requests are also synced back to in form of a custom field. Region: Worldwide |
|
Hotels Quality |
Live |
Integration guide soporte@hotels-quality.com info@hotels-quality.com |
Hotels Quality reads reservations and guest data in order to send messages to guest. App is available in Spanish. Region: Worldwide |
| myHotel |
Live |
Sign up Integration guide integraciones@myhotel.com.es |
myHotel reads guest emails, validates and sends out surveys. Region: North America, South America |
| GuestRevu |
Live |
Sign up Integration guide support@guestrevu.com |
GuestRevu reads reservation data and sends out surveys and messages to guests. Region: Worldwide |
| Reputize | Live |
Sign up Integration guide support@reputize.com |
Reputize gets reservation and guest data for the purpose of sending satisfaction surveys. When apps connect for the first time a new Reputize account is generated. Region: Worldwide |
| HotelSpeaker |
Live |
Integration guide Support |
HotelSpeaker can generate a new account by pulling the information from Cloudbeds. Guest and reservation data aren't shared with HotelSpeaker. Region: Worldwide |
|
eKomi |
Pilot Testing |
Sign up Integration guide support@ekomi.com |
eKomi gets guest data for the purpose of sending post departure communication to guests. eKomi account can be created directly from Cloudbeds Marketplace. Region: Worldwide |
Guest Experience
| App Name | Status | Guides / Contact | Short Description |
|---|---|---|---|
| WelcomePickups |
Live |
Sign up Integration guide partners@welcomepickups.com |
WelcomePickups reads reservation, guest and property data to provide rides for guests. Region: Europe |
|
Hello Here |
Live |
Sign up Integration guide hello@hellohereapp.com |
Hello Here syncs property, room and reservation information in order to be able to send email, text communication to guests. When apps connect for the first time a new Hello Here account can automatically be generated. Region: Worldwide |
|
Trilyo |
Live |
Sign up Integration guides support@trilyo.com |
(up-sell, pre-check-in, cart abandonment and more) Trilyo can send pre-check-in SMS to guests, then update details and documents in myfrontdesk. Trilyo integrates with mybookings booking engine and can offer services to guest after the booking is completed. If service has been added by guest, Trilyo will post a charge to myfrondesk folio. Trilyo can ask guests to provide stay feedback and will post the feedback into the myfrontdesk reservation note. Trilyo booking chatbot can redirect guests to mybooking booking engine. Trilyo offers cart abandonment pop-up that nudges guests to book a promo rate. Region: Europe, Asia, South East Asia, North America. |
|
PouchNATION |
Live |
Sign up Integration guide info@pouchnation.com |
(Cashless Payments) pouchNATION pulls reservation data from Cloudbeds for the purpose of assigning a wristbands to guests. Region: Asia |
| GuestJoy |
Live |
Integration guide support@guestjoy.com |
GuestJoy creates a new account from Cloudbeds and pulls guest info in order to send guest communication and review emails. The pre-check-in functionality updates guest details back to myfrontdesk, upsell items are also posted into the folio. Region: Worldwide |
| GuestHub |
Pilot Testing |
Integration guide Sign up Support |
GuestHub pulls reservation info from Cloudbeds in order to send guest communication, schedule tasks and requests. Region: Worldwide |
Guest Communication
| App Name | Status | Guides / Contact | Short Description |
|---|---|---|---|
|
Hoperator |
Live |
Sign up Integration guide support@hoperator.com |
Hopperator pulls future guest and reservation data from myfrontdesk. See walk-through here. They offer chat, messaging and reputation management. Region: Worldwide |
| GuestTalk |
Live |
Sign up Integration guide support@guesttalk.co.uk |
GuestTalk pulls guest and reservation info form Cloudbeds in order to send out SMS and email communication to guests. Note that the Cell phone field should have an international format number. Region: Europe, North America, Australia |
| Instio |
Pilot Testing |
Integration guide Sign up hello@instio.co |
Instio pulls new arrivals from Cloudbeds for the purpose of sending scheduled SMS and email communication to the guests. Region: Worldwide |
|
Whistle |
Live |
Sign up Integration guide support@trywhistle.com |
Whistle will pull property info in order to create a new account. Once connected, Whistle will pull reservations and guest data for the purpose of direct or scheduled communication with the guests. Region: North America, Australia |
Pre-Check-in
| App Name | Status | Guides / Contact | Short Description |
| Civitfun |
Live |
Sign up Integration guide support@civitfun.com |
App posts guest info, scanned documents, signed contracts into myfrontdesk reservation. If guest buys items or services, app posts items and transactions into myfrontdesk folio. See walkthrough here. Region: Europe & LATAM |
| Hostellers |
Live |
Sign up Integration guide hostellers.app@gmail.com |
Hostellers can send guests pre-check-in links and post guest details into myfrontdesk reservations.Guests can see their stay details in Hostellers apps. See walkthrough here. Hostellers also has a "Receptionist app" that scans guest's documents, captures signatures and posts to myfrontdesk reservation. See video here. Region: Worldwide |
|
Experience Hotel |
Live |
Sign up Integration guide support@experience-hotel.com or call +33 9 67 39 34 07 |
Experience Hotel pulls reservation data in for the purpose of sending emails to guests and can post guest info into myfrontdesk. Region: Worldwide |
|
Wishbox |
Live |
Sign up Integration guide support@wishbox.co |
Wishbox gets reservation data from myfrontdesk and can update guest details and post documents to the reservation, including contracts and e-signature. Room type can be upgraded on Wishbox (instant, bid or with approval), synced with myfrontdesk. Upsell functionality coming soon. Region: Worldwide |
|
Local Cave |
Live |
Sign up Integration guide rodrigotagliari@localcave.com / pfranklin@localcave.com |
Local Cave creates email template when connected. When guest fills their details app posts guest details into myfrontdesk guest details page. App can check in a guest. See the video here. Region: South America |
App Integration
| App Name | Status | Guides / Contact | Short Description |
|---|---|---|---|
|
Zapier |
Live |
Sign up Integration guide Support contact |
Easy automation, Zapier moves info between your multiple web apps automatically. Send data from your myfrontdesk account to over 1000 apps. Region: Worldwide |
Point of Sale
| App Name | Status | Guides / Contact | Short Description |
| BarTab POS by Tabology |
Live |
Sign up Integration guide info@tabology.com |
BarTab posts items and transactions into myfrontdesk folio. Region: Worldwide |
| Poster |
Live |
Sign up Integration guide contact@joinposter.com |
Poster posts items and transactions into myfrontdesk folio when a guest pays at the restaurant or at the frontdesk. Poster can void transactions. Region: Worldwide |
| Torqus POS |
Live |
Sign up Integration guide support@torqus.com |
Torqus posts items and payments into myfrontdesk folio. Region: Worldwide |
|
#HOTTAB POS |
Live |
Sign up Integration guide Support contact |
Hardware #HOTTAB posts items and payments into myfrontdesk folio. App can also cancel a charge (item) and refund the payment (delete from folio). Watch the video. Region: Asia |
|
Lightspeed POS |
Live |
Sign up Integration guide restaurantsupport@lightspeedhq.com |
With Lightspeed Integration, you can easily move a bill from your bar/restaurant to a guest’s reservation. Region: Worldwide |
| Amigo POS |
Pilot Testing |
Integration guide support@amigopos.com |
Amigo POS is a Windows desktop app that can post items (with tax included) to myfrontdesk folio and void items. Only room charge will be synced with myfrontdesk. Region: South America, Europe |
Government Integration
| App Name | Status | Guides / Contact | Short Description |
| Czech Republic - Electronic Registration of Sales (EET) |
Live |
Integration guide Support contact |
Government Integration for Czech Republic With this feature, properties in Czech Republic can easily create invoices from within a reservation. Region: Czech Republic |
|
Global Hosts |
Live |
Sign up Integration guide support@GlobalHosts.co |
Government integration for Colombia Global Hosts can read guest information and forward it to Colombian government (police report). App can also update guest information in myfrontdesk. App can be used to upsell experiences, but not post them to myfrontdesk. Region: Colombia for the Police integration and LATAM/Caribbean for the other solutions |
| Fact.pt |
Live |
Integration guide |
Government integration for Portugal With this feature, properties in Portugal can easily create invoices (faturas) from within a reservation. Region: Portugal |
| SIGA |
New |
Sign up Integration guide support@siga.center |
Government Integration for Portugal Siga works as a middleman between a myfrontdesk account and the Portuguese government. Siga collects reservations from myfrontdesk and prepares guest’s details to be sent to the local police, as required in Portugal. It is also possible to generate invoices from within Siga’s interface. (Limited) Currently, not available in Spain. Region: Portugal |
Direct Booking Tools
| App Name | Status | Guides / Contact | Short Description |
| CartStack |
Live |
Sign up Integration guide support@cartstack.com |
Cart Abandonment CartStack isn't integrated with myfrontdesk, but javascript code can be added to mybookings. Region: Worldwide |
|
The Hotels Network |
Live |
Sign up Integration guide Support contact |
Website optimization The Hotels Network isn't integrated with myfrontdesk, but javascript code can be added to mybookings booking engine.Support for that is provided by The Hotels Network team. Region: Worldwide |
ID Scan
| App Name | Status | Guides / Contact | Short Description |
| IDscan.net |
Live |
Integration guide info@IDScan.net |
IDscan.net hardware scans the IDs and auto-populates guest details in myfrontdesk reservations. See the video here. Region: Worldwide |
| Adria Scan |
Live |
Sign up Integration guide support@adria-scan.com |
Hardware Adria Scan is an integration via Chrome extension. The ID scanner can automatically populate guest data into myfrontdesk's guest details page. See walkthrough videos here and here. Region: Worldwide |
Housekeeping
| App Name | Status | Guides / Contact | Short Description |
|
Room Advantage |
Live |
Sign up support@roomadvantage.com Integration guide |
Room Advantage reads room status, room information and changes status from dirty to clean. Check out the video here. This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled. Region: North America, Europe |
| VRScheduler |
Live |
Sign up Integration guide help@vrscheduler.com |
Task Management VRScheduler pulls rooms from myfrontdesk and can change room condition (clean/dirty) when tasks are completed. VRScheduler works mainly with vacation rentals. This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled. Region: Worldwide |
| Breezeway |
Live |
Integration guide Sign up support@breezeway.io |
Breezeway pulls rooms and reservations in order to create maintenance and housekeeping tasks. This integration doesn't require Cloudbeds Housekeeping Add-on. Region: Worldwide |
|
RoomChecking |
Live |
Sign up Integration guide support@roomchecking.com |
Room Checking pulls reservation data from Cloudbeds. After cleaning app changes housekeeping status in myfrontdesk. This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled. When apps connect for the first time a new RoomChecking account can automatically be generated. Region: Worldwide |
| Flexkeeping |
Live |
Sign up Integration guide integrations@flexkeeping.com |
Flexkeeping can change housekeeping status (clean/dirty) in myfrontdesk and can post, edit and void minibar items on the myfrontdesk folio. Supported on iOS, Android and web browser. This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled. Region: Worldwide |
Door Locks
| App Name | Status | Guides / Contact | Short Description |
| Flexipass |
Live |
Sign up Integration guide flexipass@flexipass.tech |
Flexipass pulls reservation and room data from myfrontdesk for the purpose of sending door access info to the guests. Flexipass integrates with Assa Abloy door lock provider. Region: Worldwide |
| KAS | Live |
Sign up Integration guide support@kas.com.au |
Hardware KAS gets reservation/guest data and posts door codes back to myfrontdesk's custom fields.KAS can issue RFID card, open door via Bluethooth or using a door code. Region: APAC, China |
| Operto |
Live |
Integration guide Sign up support@operto.com |
Operto pulls guest data and posts back access codes into Cloudbeds reservation. On the day of arrival guests will receive a scheduled email with the access code from Cloudbeds. Region: Worldwide |
| Lynx (previously VirtualKey) |
Live |
Integration guide Sign up support@getlynx.co |
Lynx (previously VirtualKey) pulls room types and reservation information in order to issue door access codes and send them to guests via email or SMS. Lynx also can update the status of the reservation in myfrontdesk to checked-in and checked-out. Region: Worldwide |
| STAYmyway |
Pilot Testing |
Integration guide Sign up support@staymyway.com |
Staymyway pulls reservations and allows guest data including ID or picture to be posted on Myfrontdesk. The Android and iOS apps are used to access the room. Region: Worldwide |
Upsell & Concierge
| App Name | Status | Guides / Contact | Short Description |
|
Oaky |
Live |
Sign up Integration guide Support |
Oaky pulls availability, guest and reservation information from Cloudbeds so that you can send upsell and room upgrade emails to your guests. If 2-way sync is enabled Okay will post items and charges into Cloudbeds folio with the correct room type and price. Region: Worldwide |
| UpsellGuru |
Live |
Sign up Integration guide support@upsellguru.com |
UpsellGuru gets future reservations from Cloudbeds and sends preconfigured upsell campaigns. Guests can bid for the upgrade. UpsellGuru changes the room type and price in Cloudbeds. It also syncs the items from Cloudbeds and if they are bought by the guest it will post them back into Cloudbeds folio. Region: Worldwide |
| Upsell App by The Percentage Company |
Live |
Sign up Guide Support |
The Percentage App pulls items from Cloudbeds and maps them in the Percentage app, custom items are also possible. These items are then listed on the property website, ready for upsell. Confirmation email is sent to the guest and items posted back to Cloudbeds folio. Region: Worldwide |
Accounting
| App Name | Status | Guides / Contact | Short Description |
| QuickBooks Sync by The Percentage Company |
Live |
Sign up Integration guide Support contact |
Percentage Company reads transactions data, maps it and posts it to QuickBooks Online account. Watch video. Region: Worldwide |
| Xero Sync by The Percentage Company |
Live |
Sign up Integration guide Support contact |
The Percentage Company reads transactions data, maps it and posts it to Xero account. This doesn't include data posted by other 3rd party apps (e.g. POS). See the walk-through video here. The support for the Xero integration is handled by The Percentage Company. Region: Worldwide |
| Omniboost | Pilot Testing | Sign up via Cloudbeds Marketplace Integration guide support@omniboost.io |
Omniboost pulls transaction data from Cloudbeds and posts journals to various accounting systems. A new Omniboost account is automatically generated when connecting from Cloudbeds Marketplace. Current accounting software available via Omniboost Region: Worldwide |
Self Service (Check-in Kiosk) - Hardware
| App Name | Status | Guides / Contact | Short Description |
| SmartCheck by Liverton |
Live |
Sign up Integration guide help-sc@liverton.com |
SmartCheck gets guest and reservation data from myfrontdesk and can change the status of the reservation to checked in and out. If guest pays the bill SmartCheck will post a payment into myfrontdesk folio. Walk-in reservations can be created through the kiosk and posted into myfrontdesk. Region: APAC |
| Roommatik |
New |
Integration guide Sign up info@roommatik.com |
Roommatik gets guest and reservation data from myfrontdesk and can change the status of the reservation to checked-in. If guest pays the bill Roommatik will post a payment into myfrontdesk folio. Walk-in reservations can be created through the kiosk and posted into myfrontdesk. Key cards are issued upon check-in Region: Europe |
Status legend
Live - App integration is fully functional. No issues are expected.
New - App integration is fully functional and monitored for issues.
Pilot Testing - App integration is in its early stages of testing.