Apps integrated with myfrontdesk

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This article gives you an overview and contacts for apps that integrate with Cloudbeds' myfrontdesk. These apps are available to be connected. Reach out to the partners to inquire about availability, pricing and more!

For payment gateway please read our List of Payment Processing Gateways Currently Supported.

Status legend

Live - App integration is fully functional. No issues are expected.

New - App integration is fully functional and monitored for issues.

Pilot Testing - App integration is in its early stages of testing.

Reputation Management

Reputation Management apps pull guest reservations and manage guest reviews from major online reviews platforms (Google, Tripadvisor etc.) by sending feedback surveys and messages to guests. Surveys are customisable and improve guest experience. Analytical reports and real time notifications are also available.

App Name Status Guides / Contact Short Description
TrustYou Live TrustYou reads guest data to send out surveys. When apps connect for the first time a new TrustYou account can be generated automatically.
Region: Worldwide
Hotels Quality
Live Integration guide
soporte@hotels-quality.com
info@hotels-quality.com
Hotels Quality reads reservations and guest data in order to send messages to guest. App is available in Spanish.
Region: Worldwide
myHotel
Live Sign up
Integration guide
integraciones@myhotel.com.es
myHotel reads guest emails, validates and sends out surveys.
Region: North America, South America
GuestRevu
Live Sign up
Integration guide
support@guestrevu.com
GuestRevu reads reservation data and sends out surveys and messages to guests.
Region: Worldwide
Reputize Live Sign up
Integration guide
support@reputize.com
Reputize gets reservation and guest data for the purpose of sending satisfaction surveys. When apps connect for the first time a new Reputize account is generated.
Region: Worldwide
HotelSpeaker
Live Integration guide
Support
HotelSpeaker can generate a new account by pulling the information from Cloudbeds. Guest and reservation data aren't shared with HotelSpeaker.
Region: Worldwide
eKomi
Pilot Testing
Sign up
Integration guide
support@ekomi.com
eKomi gets guest data for the purpose of sending post departure communication to guests. eKomi account can be created directly from Cloudbeds Marketplace.
Region: Worldwide




Guest Experience

App Name Status Guides / Contact Short Description
WelcomePickups
Live Sign up
Integration guide
partners@welcomepickups.com
WelcomePickups reads reservation, guest and property data to provide rides for guests.
Region: Europe
Hello Here
Live Sign up
Integration guide
hello@hellohereapp.com
Hello Here syncs property, room and reservation information in order to be able to send email, text communication to guests. When apps connect for the first time a new Hello Here account can automatically be generated.
Region: Worldwide
Trilyo
Live Sign up
Integration guides
support@trilyo.com
(up-sell, pre-check-in, cart abandonment and more)
Trilyo can send pre-check-in SMS to guests, then update details and documents in myfrontdesk. Trilyo integrates with mybookings booking engine and can offer services to guest after the booking is completed. If service has been added by guest, Trilyo will post a charge to myfrondesk folio.
Trilyo can ask guests to provide stay feedback and will post the feedback into the myfrontdesk reservation note.
Trilyo booking chatbot can redirect guests to mybooking booking engine. Trilyo offers cart abandonment pop-up that nudges guests to book a promo rate.
Region: Europe, Asia, South East Asia, North America.
PouchNATION
Live Sign up
Integration guide
info@pouchnation.com
(Cashless Payments)
pouchNATION pulls reservation data from Cloudbeds for the purpose of assigning a wristbands to guests.
Region: Asia
GuestJoy
Live Integration guide
support@guestjoy.com
GuestJoy creates a new account from Cloudbeds and pulls guest info in order to send guest communication and review emails. The pre-check-in functionality updates guest details back to myfrontdesk, upsell items are also posted into the folio.
Region: Worldwide
GuestHub
Pilot Testing
Integration guide
Sign up
Support 
GuestHub pulls reservation info from Cloudbeds in order to send guest communication, schedule tasks and requests.
Region: Worldwide

Guest Communication

App Name Status Guides / Contact Short Description
GuestTalk
Live Sign up
Integration guide
support@guesttalk.co.uk
GuestTalk pulls guest and reservation info form Cloudbeds in order to send out SMS and email communication to guests. Note that the Cell phone field should have an international format number.
Region: Europe, North America, Australia
Instio
Pilot Testing
Integration guide
Sign up
hello@instio.co
Instio pulls new arrivals from Cloudbeds for the purpose of sending scheduled SMS and email communication to the guests.
Region: Worldwide
Whistle
Live Sign up
Integration guide
support@trywhistle.com
Whistle will pull property info in order to create a new account. Once connected, Whistle will pull reservations and guest data for the purpose of direct or scheduled communication with the guests.
Region: North America, Australia
Akia New Sign up
Integration guide
help@akia.ai
Akia pulls reservation and guest info from Cloudbeds for the purpose of pre-arrival and in-house guest communication. Akia is a chatbot, and guest messaging tool primarily working with SMS and other messaging services.
Region: North America

Pre-Check-in

App Name Status Guides / Contact Short Description
Civitfun
Live Sign up
Integration guide
support@civitfun.com
App posts guest info, scanned documents, signed contracts into myfrontdesk reservation. If guest buys items or services, app posts items and transactions into myfrontdesk folio. See walkthrough here.
Region: Europe & LATAM
Hostellers
Live Sign up
Integration guide
hostellers.app@gmail.com
Hostellers can send guests pre-check-in links and post guest details into myfrontdesk reservations.Guests can see their stay details in Hostellers apps. See walkthrough here.
Hostellers also has a "Receptionist app" that scans guest's documents, captures signatures and posts to myfrontdesk reservation. See video here.
Region: Worldwide
Experience Hotel
Live Sign up
Integration guide
support@experience-hotel.com or call +33 9 67 39 34 07
Experience Hotel pulls reservation data in for the purpose of sending emails to guests and can post guest info into myfrontdesk.
Region: Worldwide
Wishbox
Live Sign up
Integration guide
support@wishbox.co

Wishbox gets reservation data from myfrontdesk and can update guest details and post documents to the reservation, including contracts and e-signature. Room type can be upgraded on Wishbox (instant, bid or with approval), synced with myfrontdesk. Upsell functionality coming soon.

Region: Worldwide
Local Cave
Live Sign up
Integration guide
rodrigotagliari@localcave.com / pfranklin@localcave.com
Local Cave creates email template when connected. When guest fills their details app posts guest details into myfrontdesk guest details page. App can check in a guest. See the video here.
Region: South America
CheKin New Sign up
Integration guide
support@chekin.io
CheKin pulls reservation data and offers pre-check-in functionality by updating guest details back to Cloudbeds. When connecting the app a new CheKin account needs to be created.
Region: Worldwide

App Integration

App Name Status Guides / Contact Short Description
Zapier
Live Sign up
Integration guide
Support contact
Easy automation, Zapier moves info between your multiple web apps automatically. Send data from your myfrontdesk account to over 1000 apps.
Region: Worldwide

Point of Sale

App Name Status Guides / Contact Short Description
BarTab POS by Tabology
Live Sign up
Integration guide
info@tabology.com
BarTab posts items and transactions into myfrontdesk folio.
Region: Worldwide
Poster
Live Sign up
Integration guide
contact@joinposter.com
Poster posts items and transactions into myfrontdesk folio when a guest pays at the restaurant or at the frontdesk. Poster can void transactions.
Region: Worldwide
Torqus POS
Live Sign up
Integration guide
support@torqus.com
Torqus posts items and payments into myfrontdesk folio.
Region: Worldwide
#HOTTAB POS
Live
Sign up
Integration guide
Support contact
Hardware
#HOTTAB posts items and payments into myfrontdesk folio. App can also cancel a charge (item) and refund the payment (delete from folio). Watch the video.
Region: Asia
Lightspeed POS
Live Sign up
Integration guide
restaurantsupport@lightspeedhq.com 
With Lightspeed Integration, you can easily move a bill from your bar/restaurant to a guest’s reservation.
Region: Worldwide
Amigo POS
Pilot Testing
Integration guide
support@amigopos.com
Amigo POS is a Windows desktop app that can post items (with tax included) to myfrontdesk folio and void items. Only room charge will be synced with myfrontdesk.
Region: South America, Europe

Government Integration

App Name Status Guides / Contact Short Description
Czech Republic - Electronic Registration of Sales (EET)
Live Integration guide
Support contact
Government Integration for Czech Republic
With this feature, properties in Czech Republic can easily create invoices from within a reservation.
Region: Czech Republic
Global Hosts
Live Sign up
Integration guide
support@GlobalHosts.co
Government integration for Colombia
Global Hosts can read guest information and forward it to Colombian government (police report). App can also update guest information in myfrontdesk. App can be used to upsell experiences, but not post them to myfrontdesk.
Region: Colombia for the Police integration and LATAM/Caribbean for the other solutions
Fact.pt
Live Integration guide
Government integration for Portugal
With this feature, properties in Portugal can easily create invoices (faturas) from within a reservation.
Region: Portugal
SIGA
New Sign up
Integration guide
support@siga.center
Government Integration for Portugal
Siga works as a middleman between a myfrontdesk account and the Portuguese government. Siga collects reservations from myfrontdesk and prepares guest’s details to be sent to the local police, as required in Portugal.
It is also possible to generate invoices from within Siga’s interface. (Limited)
Currently, not available in Spain.
Region: Portugal

Direct Booking Tools

App Name Status Guides / Contact Short Description
CartStack
Live Sign up
Integration guide
support@cartstack.com
Cart Abandonment
CartStack isn't integrated with myfrontdesk, but javascript code can be added to mybookings.
Region: Worldwide
The Hotels Network
Live Sign up
Integration guide
Support contact
Website optimization
The Hotels Network isn't integrated with myfrontdesk, but javascript code can be added to mybookings booking engine.Support for that is provided by The Hotels Network team.
Region: Worldwide

ID Scan

App Name Status Guides / Contact Short Description
IDscan.net
Live Integration guide
info@IDScan.net 
IDscan.net hardware scans the IDs and auto-populates guest details in myfrontdesk reservations. See the video here.
Region: Worldwide
Adria Scan
Live Sign up
Integration guide
support@adria-scan.com
Hardware
Adria Scan is an integration via Chrome extension. The ID scanner can automatically populate guest data into myfrontdesk's guest details page. See walkthrough videos here and here.
Region: Worldwide

Housekeeping

App Name Status Guides / Contact Short Description
VRScheduler
Live Sign up
Integration guide
help@vrscheduler.com
Task Management
VRScheduler pulls rooms from myfrontdesk and can change room condition (clean/dirty) when tasks are completed. VRScheduler works mainly with vacation rentals.
This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled.
Region: Worldwide
Breezeway
Live Integration guide
Sign up
support@breezeway.io
Breezeway pulls rooms and reservations in order to create maintenance and housekeeping tasks. This integration doesn't require Cloudbeds Housekeeping Add-on.
Region: Worldwide
RoomChecking
Live Sign up
Integration guide
support@roomchecking.com
Room Checking pulls reservation data from Cloudbeds. After cleaning app changes housekeeping status in myfrontdesk.
This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled.
When apps connect for the first time a new RoomChecking account can automatically be generated.
Region: Worldwide
Flexkeeping
Live Sign up
Integration guide
integrations@flexkeeping.com
Flexkeeping can change housekeeping status (clean/dirty) in myfrontdesk and can post, edit and void minibar items on the myfrontdesk folio. Supported on iOS, Android and web browser.
This integration requires Housekeeping functionality in myfrontdesk. Contact support@cloudbeds.com to have it enabled.
Region: Worldwide

Door Locks

App Name Status Guides / Contact Short Description
Flexipass
Live Sign up
Integration guide
flexipass@flexipass.tech
Flexipass pulls reservation and room data from myfrontdesk for the purpose of sending door access info to the guests. Flexipass integrates with Assa Abloy door lock provider.
Region: Worldwide
KAS Live Sign up
Integration guide
support@kas.com.au
Hardware
KAS gets reservation/guest data and posts door codes back to myfrontdesk's custom fields.KAS can issue RFID card, open door via Bluethooth or using a door code.
Region: APAC, China, United Kingdom
Operto
Live Integration guide
Sign up
support@operto.com
Operto pulls guest data and posts back access codes into Cloudbeds reservation. On the day of arrival guests will receive a scheduled email with the access code from Cloudbeds.
Region: Worldwide
Lynx (previously VirtualKey)
Live Integration guide
Sign up
support@getlynx.co
Lynx (previously VirtualKey) pulls room types and reservation information in order to issue door access codes and send them to guests via email or SMS. Lynx also can update the status of the reservation in myfrontdesk to checked-in and checked-out.
Region: Worldwide
Goki (previously Tipi) New Sign up
Integration guide
hello@goki.travel
Goki (previously Tipi) pulls room types and reservation updates, issues door access codes and sends them to guests via email. Goki smartphone app allows guests to access the room using their phone (available for Android and iOS).
Region: Worldwide
STAYmyway
Pilot Testing
Integration guide
Sign up
support@staymyway.com
Staymyway pulls reservations and allows guest data including ID or picture to be posted on Myfrontdesk. The Android and iOS apps are used to access the room.
Region: Worldwide

Upsell & Concierge

App Name Status Guides / Contact Short Description
Oaky
Live Sign up
Integration guide
2 Way Integration  guide
Support
Oaky pulls availability, guest and reservation information from Cloudbeds so that you can send upsell and room upgrade emails to your guests. If 2-way sync is enabled Okay will post items and charges into Cloudbeds folio with the correct room type and price.
Region: Worldwide
UpsellGuru
Live Sign up
Integration guide
support@upsellguru.com
UpsellGuru gets future reservations from Cloudbeds and sends preconfigured upsell campaigns. Guests can bid for the upgrade. UpsellGuru changes the room type and price in Cloudbeds. It also syncs the items from Cloudbeds and if they are bought by the guest it will post them back into Cloudbeds folio.
Region: Worldwide
Upsell App by The Percentage Company
Live Sign up
Guide
Support
The Percentage App pulls items from Cloudbeds and maps them in the Percentage app, custom items are also possible. These items are then listed on the property website, ready for upsell. Confirmation email is sent to the guest and items posted back to Cloudbeds folio.
Region: Worldwide

Accounting

App Name Status Guides / Contact Short Description
QuickBooks Sync by The Percentage Company
Live Sign up
Integration guide
Support contact
Percentage Company reads transactions data, maps it and posts it to QuickBooks Online account. Watch video.
Region: Worldwide
Xero Sync by The Percentage Company
Live Sign up
Integration guide
Support contact
The Percentage Company reads transactions data, maps it and posts it to Xero account. This doesn't include data posted by other 3rd party apps (e.g. POS). See the walk-through video here. The support for the Xero integration is handled by The Percentage Company.
Region: Worldwide
Omniboost Pilot Testing Sign up via Cloudbeds Marketplace
Integration guide
support@omniboost.io

Omniboost pulls transaction data from Cloudbeds and posts journals to various accounting systems. A new Omniboost account is automatically generated when connecting from Cloudbeds Marketplace.
Current accounting software available via Omniboost

Region: Worldwide

Self Service (Check-in Kiosk) - Hardware

App Name Status Guides / Contact Short Description
SmartCheck by Liverton
Live Sign up
Integration guide
help-sc@liverton.com 
SmartCheck gets guest and reservation data from myfrontdesk and can change the status of the reservation to checked in and out. If guest pays the bill SmartCheck will post a payment into myfrontdesk folio. Walk-in reservations can be created through the kiosk and posted into myfrontdesk.
Region: APAC
Roommatik
New Integration guide
Sign up
info@roommatik.com
Roommatik gets guest and reservation data from myfrontdesk and can change the status of the reservation to checked-in. If guest pays the bill Roommatik will post a payment into myfrontdesk folio. Walk-in reservations can be created through the kiosk and posted into myfrontdesk. Key cards are issued upon check-in
Region: Europe, United States
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