How to Log In to Cloudbeds PMS

Lorena Pamplona

Updated February 09, 2026 08:45

You can access your Cloudbeds PMS account securely from any modern web browser. Whether you prefer using a traditional password or a one-click social login, this guide will help you get started.

Other Easy Ways to Log In

Before using a traditional email and password, consider these faster, secure alternatives. If enabled by your administrator, you can log in without needing to remember a Cloudbeds-specific password:

Continue with Google: Best for users with a Gmail or Google Workspace account.
Sign in with Apple: Best for users who prefer using FaceID, TouchID, or their Apple ID.

Why use these? These methods use your existing account security, often removing the need for extra manual MFA steps.

How to Log in to Cloudbeds PMS

Step 1 - Access the Login Page

Access Cloudbeds website
Click on the Login button.
🟢Tip: Bookmark Cloudbeds login page to avoid landing on marketing or ambassador pages.
Enter your Cloudbeds account email and password
Click to Login

🟢Tips for a Smooth Login

Use the correct Cloudbeds login link: Sometimes, if you search for Cloudbeds in Google and use that link to log in, you may be redirected to the Ambassador page instead. To avoid this, bookmark the official Cloudbeds login page and access it directly from your browser.
Check your saved password: If you recently changed your password, your browser might auto-fill the old one. If the login fails, delete the dots in the password field and type it in manually.
Keep your browser and system updated: Outdated browsers and systems can cause performance issues and prevent you from logging in. Regularly check for browser updates to ensure smooth access to Cloudbeds PMS.

Step 2 - Verify your Account (Multi-factor Authentication)

To keep your property data safe, Cloudbeds requires a second layer of security called Multi-Factor Authentication (MFA).

If this is your first time logging in: You will be prompted to set up a verification method. You can choose to use a mobile app (like Okta Verify or Google Authenticator) or a hardware security key. Choose the method you prefer below:

If your account has a valid multi-factor authentication setup, you will be requested to verify your login attempt with your confirmed setup:

Click to Send a Push notification (a verification message to your phone) or Enter a code to verify the login.
- Tip: If you'd prefer to receive the push notification automatically the next time you log in, check the box to Send Push automatically.

If Send Push was selected, open the Okta app on your phone and respond to the push notification by clicking "Yes, It's Me".

If "enter a code" was selected, open the Okta app on your phone and enter the code you see in the app:

Once verified, you will be logged in Cloudbeds PMS.

Step 3 - Choose your property or organization (for Organizations or Multiproperty Users only)

If you have an Organization or have access to multiple accounts under one single user login, you will be redirected after the login page to a Property/Organization Selector, where you can either:

Select a property to login OR
Select the Organization page you want to login

With the selector you can choose which login page you want to land, as an Organization user or as the property-level user you select. A new tab will be opened with the main hotel page or Organization page you choose.

If you want to know more about Organization and Multiproperty user access, check Organization user permissions and Add or edit organization users.

Having Trouble Logging in?

Most login issues can be resolved in seconds by checking these things:

Use the official Cloudbeds login link
Type your password manually
Update your browser - outdated versions can prevent successfull login.
Try incognito mode - if successfull, clear your browser’s cache and cookies in the regular mode to remove outdated data.
Disable browser extensions
Reset your password - if you’ve forgotten it or still can’t log in with the saved one.

Security note: Account Lockout: For your protection, after six (6) failed password attempts, your account will be temporarily locked for 30 minutes. You will receive an email if this happens. Other users at your property will not be affected.

If you're still facing issues when logging in, review the following detailed troubleshooting steps and send the results to our support: How to Handle Log-In Issues.