If several properties are added to one group, they become an Organization.
Organizations allow owners to manage all their different properties in Cloudbeds PMS, as well as define which sections their users can access within the platform.
To request an Organization for your properties, reach out to our Support Team.
Benefits
- Organizations streamline operations to have a better view and control over your organization
- Create and organize multiple users based on roles and where they operate
- Organization Owner and Admins are allowed to switch between properties within a group
- Create permissions and transfer users across multiple properties
- Customize different roles by enabling or disabling their permissions
- Availability Matrix with multiple properties: Check availability and pricing across the board for all of the properties for which you have permission to access, as well as the option to update rates, set price differentials, and add long-term intervals. They are all on the same page.
Read more about the MultiProperty Availability Matrix
Access and overview
When an Organization is created, the Organization page becomes available to eligible users. This page provides access to organization details, properties, Multi-Property settings, and the Organization Log.
To access your Organization:
- Open Account
, and click Settings
- Go to Organization
- Select the appropriate tab:
- Profile: View the organization's details and available organization settings.
- Properties: View the properties that belong to the Organization.
- Multi-view: Manage which Multi-Property pages are available to eligible organization users.
- Organization Log: Review organization-level activity.
The Organization Log is available to Organization Owners, Organization Admins, and Super Admins. It appears as a tab in the Logs section of Cloudbeds PMS.
The property-level View Activity Logs permission does not control access to the Organization Log.
Eligible users can access the Organization Log from the Logs section to review organization-level activity.
Each Organization has a unique subdomain that organization users can use to sign in to the organization-level /manage landing page. This page serves as a central hub for accessing the properties and organization-level records within the group.
Example: https://yourorganization.cloudbeds.com/manage
- Properties: View the Cloudbeds properties included in the Organization.
- Activity Log: Review activity performed by Organization users and the Organization Owner.
- Email Delivery Log: Review the Organization's email delivery history.
Manage your organization
| Organization article | Description |
|---|---|
| Add or edit organization users | Users and roles are different within organizations. This article offers a general overview of adding, editing, and managing your organization's users. |
| Organization user permissions | Find more information about the different user permissions within the organization. Learn about and compare permissions to define the action to take when adding your organization's users. |
| FAQ | Most frequently asked questions about Cloudbeds PMS organizations. |
| Manage and Use the Multiproperty View | The Multi-Property View is a feature that allows Organization Owners to enable a unified view across multiple properties for Reservations, Guests, Dashboard and the Availability Matrix. |
Reporting across multiple properties in your Organization
Cloudbeds Insights offers powerful multi-property reporting options. You can filter data by selecting one or more properties using the “Properties” filter in the Insights reporting panel.
This allows you to analyze performance metrics across your portfolio — or focus on a single property within your Organization — all in one place.
Learn more: Cloudbeds Insights - Everything You Need to Know
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