- Marketing and reputation platforms help businesses and organizations improve their online presence and reputation. With their platforms, businesses can easily manage their online reviews (platforms like Google, Tripadvisor, etc.) and ratings, helping them attract more customers and improve their reputation.
- They also provide powerful marketing tools, allowing businesses to reach their target audience and promote their products or services. Additionally, they include features that help businesses track and analyze the effectiveness of their marketing efforts, allowing them to make more informed decisions.
- Overall, their platforms help businesses improve their online presence and reputation, attract customers, and get more value from their marketing efforts.
| App Name | Status | Guides / Contact | Description | Supports Cloudbeds group account connections? |
| CartStack | Live |
Cart Abandonment Region: Worldwide |
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| Cendyn | Live |
Cendyn retrieves reservations, stay details, profiles, and transactions via the Cloudbeds one-way integration to serve Cendyn products such as Cendyn CRM and CDP (Customer Data Platform). Region: Worldwide |
- |
|
| Fideltour | Live |
Fideltour downloads reservations and guests from Cloudbeds PMS to perform advanced marketing actions and campaigns, such as pre-arrival emails and surveys. The guests imported from Cloudbeds are created in Fideltour CRM, and any duplicates are merged. Guest segmentation tags generated in Fideltour are integrated into Cloudbeds PMS as guest notes. Region: Worldwide |
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| GuestRevu | Live |
GuestRevu reads reservation data and sends out surveys and messages to guests. Region: Worldwide |
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| Hotels Quality | Live |
Hotels Quality reads reservations and guest data to send messages to guests. The app is available in Spanish. Region: Worldwide |
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| Reputize | Live |
Reputize gets reservation and guest data to send satisfaction surveys. When apps connect for the first time, a new Reputize account is generated. Region: Worldwide |
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| Revinate | Live |
Revinate retrieves reservations and guest details from Cloudbeds and runs a machine-learning program that matches and merges profiles based on the guest data from Cloudbeds. For example, A customer who made one booking with their work email address and one with their personal email address will be merged into one profile based on other matching parameters. The Revinate marketing platform allows user to specifically segment their guest database based on profile and reservation fields and send highly personalized email campaigns to drive high conversion. The integration can also run other Revinate products like Ivy, Guest Feedback, ResSales, and RezForce. Region: Worldwide |
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| Scale Fast | Live |
ScaleFast retrieves reservation, guest data, and guest notes from Cloudbeds PMS to create email marketing campaigns to bring back old guests to the property. It is possible to measure the number of people who received and opened the emails sent as part of a campaign. Any changes in the reservation or guest details are synced in real time between both platforms. Region: Worldwide |
Yes. |
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| StayFI | Live |
StayFi retrieves guest reservation details daily and offers customized Email Marketing Communications about promotions to its guests. The email communication can be pre-stay, during-stay, or post-stay for surveys. StayFI also offers hardware for Wi-Fi management and allows WiFi occupants to use email alerts to properties. Region: Worldwide |
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| Sojern Pay on the Stay | Live |
Sojern is a premier data-driven marketing platform dedicated to serving the travel and hospitality industry. The Sojern Pay on the Stay is not integrated via the API with Cloudbeds PMS, pixel implementation is added to the booking engine customization tab with the assistance of Sojern team. Region: Worldwide |
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| The Hotels Network | Live |
Website optimization Region: Worldwide |
Yes. |
|
| Triptease | Live |
The Triptease Data Marketing Platform provides full-funnel marketing for hotels, powered by their unique price, market and customer data. About Triptease products: Metasearch, Paid Search, Retargeting, & Messages are not integrated via the API with Cloudbeds PMS, a pixel implementation is added to the booking engine customization tab with the assistance of Triptease team. Region: Worldwide |
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| TrustYou | Live |
TrustYou reads guest data to send out surveys. When apps connect for the first time, a new TrustYou account can be generated automatically. Region: Worldwide |
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| Xperium by RepUp | Live |
Xperium pulls reservations from Cloudbeds PMS. The pre-check-in functionality updates guest details (passport, e-signature, and health declaration included) back to Cloudbeds PMS. Customer requests are synced back to Cloudbeds in the form of a custom field. Their upselling functionality allows the hotel to email the guest the room upgrade and item/service upsell options. Any purchased upsells will be synced back to the reservation folio. Region: Worldwide |
Yes. |
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| myHotel | Live |
myHotel reads guest emails, validates them, and sends out surveys. Region: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cote d'Ivoire, Dominican Republic, El Salvador, Honduras, Mexico, Nauru, Nicaragua, Panama, Paraguay, Peru, USA, and Uruguay |
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