This article will walk you through the steps to integrate your application with Cloudbed PMS, as illustrated in the GIF below.
- If you're looking for a specific app, check out our App Specific Guides here.
- If you'd like to connect an app via Zapier, see Zapier Connection Guide.
- To learn more about our Marketplace, check this article: Marketplace Overview and FAQ.
- If you don't see the Marketplace section, your user may not have the necessary permissions to manage. Contact the Property Owner and ask them to enable Marketplace under your user role.
How to connect or add an app to Cloudbeds PMS
- Click Account
- Select Apps & Marketplace
- Search for an app you want to connect
- Learn More
- On App preview, click Connect App.
- Before connecting the app, you must create an account with the third party.
- Click Support Article if you're connecting for the first time to read how to create an account on the third party, learn about the connection process, and check the integration details.
- The Application Authorization page will show you the list of permissions the app wants to access. Click Allow Access to confirm the connection.
- If you are logged in as an organization-level user, the system will ask you to select which properties in the organization to connect the app. See the Connect App as an Organization-level user section below.
Make sure the property and user login are correct before approving the connection.
Connect App as an Organization-level user
Only Organization Admin or Owner users can connect apps that allow connection at an organization level.
Users who are Organization Owners, Organization Admins, or Organization Users will not be able to authorize (connect) apps that do not support Organizations (even if they have a second role at the property level). Check Marketplace - Troubleshooting for further solutions.
On the Application Authorization page, select the properties you would like to connect to the app and click Continue.
- Connect all properties — Connect the app to all properties in the Organization. With this option, you can also choose to Connect future member properties.
- Connect to specific properties — Connect the app to one or more properties in the Organization.
Make sure the property and user login are correct before approving the connection.
Then, click Allow Access to confirm the connection.
- When connecting some apps, you will need to log in to that app to finish the connection:
- The application is now connected. Check all the apps connected and connection details on the Marketplace page:
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