Managing Housekeeping and Room Status from the New Calendar

Gabriela Garcia

Updated September 17, 2026 15:10

Purpose	Review and update housekeeping condition, room status, staff assignment, and operational room notes directly from the New Calendar.
Best for	Front Desk, Manager/GM, and Admin users who coordinate room readiness and housekeeping operations.
Use this when	You need to check whether a room is ready, update its housekeeping condition, assign a housekeeper, review room status, add an operational note, or open broader accommodation settings.
Requirements	To show housekeeping badges on the grid, enable the relevant Housekeeping display options in your personal Calendar Settings.
Expected result	Front Desk and housekeeping teams can reference the same current room information from the Calendar and update supported operational details from the Unit detail panel.

Introduction

The New Cloudbeds Calendar includes a Unit detail panel for reviewing and updating room-level operational information while keeping the Calendar grid visible.

Use the panel to review housekeeping condition, room and front-desk status, staff assignment, accommodation comments, and other available unit details. This gives Front Desk, housekeeping, and operations teams a shared view of the current room information without leaving the Calendar.

The sections below explain how to display housekeeping information on the Calendar, interpret room readiness and status, update supported housekeeping details, locate a unit on the grid, and open broader accommodation settings when needed.

Who this affects and how
Show housekeeping information on the Calendar
Use the Unit detail panel for housekeeping
Find the unit on the Calendar
Open Accommodation Settings
Role privileges and available actions
Housekeeping and room status FAQ

Who this affects and how

The New Calendar supports the same room-readiness information for several operational roles, but each role typically uses it for a different decision.

Role	What to know
Front Desk	Use housekeeping badges and the Unit detail panel to check room readiness and review room-level context before continuing guest-facing work.
Manager/GM	Review housekeeping condition, staff assignments, and operational room notes across the property.
Admin	Control which housekeeping information appears in your personal Calendar view and use Accommodation Settings for broader room configuration.

Show housekeeping information on the Calendar

Housekeeping badges on the Calendar depend on your personal display settings. Configure these settings when you want housekeeping condition to remain visible while you work from the grid.

From the Main Menu select Calendar.
Open Calendar Settings.
Review the Housekeeping display options and enable the information you want shown on your Calendar.

Calendar settings are saved per user. Changing your housekeeping display does not change another staff member's Calendar view.

For the full settings workflow, see How to Customize Your Personal Calendar Settings.

Use the Unit detail panel for housekeeping

The Unit detail panel keeps the selected room or unit in context while you review and update supported housekeeping information. Use it for day-to-day room readiness, responsibility, and operational notes.

From the Main Menu select Calendar.
Select a room number or unit row on the left side of the Calendar.
Review the Unit detail panel that opens on the right.

The panel can include Condition, Room Status, Front desk status, Assigned To, Accommodation comments, the accommodation description, and access to broader accommodation settings.

The animation below shows the Unit detail panel and the housekeeping controls available from the Calendar.

Understand room readiness and status

The Unit detail panel shows several types of room information. They answer different operational questions, so use the field that matches what you need to know.

Status	How to use it
Condition	Shows the housekeeping condition of the unit: Dirty, Clean, or Inspected. Use this when the question is whether the room has progressed through the housekeeping workflow.
Room Status	Shows whether the room is Vacant or Occupied. When the room is occupied, the field includes a dropdown with the additional Do not disturb status. When the room is vacant, it displays Vacant without a dropdown.
Front desk status	Provides front-office context for the unit, such as check-in or check-out information. Use it together with Condition rather than as a replacement for the housekeeping condition.

For example, if Front Desk asks “Is room 412 clean yet?”, check the unit's Condition. A front-desk or occupancy-related state answers a different question and does not replace the housekeeping condition.

The animation below shows how Condition and Room Status behave in the Unit detail panel.

Update the housekeeping condition

Update Condition when the room moves to another stage of the housekeeping workflow.

In the open Unit detail panel, open the Condition dropdown.
Select Dirty, Clean, or Inspected, as appropriate.

The New Calendar supports changing a room from Dirty to Clean to Inspected directly from the Unit detail panel.

Assign or reassign a housekeeper

Use Assigned To when responsibility for the room needs to be assigned or changed.

In the open Unit detail panel, open the Assigned To menu.
Select the housekeeper or attendant responsible for the room.

The current assignment remains visible in the same panel used to review housekeeping condition and room status.

Add accommodation comments

Use Accommodation comments for operational room notes that staff may need across shifts, such as a room-specific issue or follow-up item.

In the open Unit detail panel, locate Accommodation comments.
Select Edit.
Add or update the operational note and save the change.

Keep comments focused on the accommodation and the operational context staff need to act on.

Find the unit on the Calendar

Use Scroll to when you are working with a large Calendar and need to bring the selected unit into view quickly.

From the Main Menu select Calendar.
Open the unit's Unit detail panel.
Select Scroll to.
The Calendar moves to the selected unit so you can continue working with it in context.

The animation below demonstrates finding a room, reviewing housekeeping information, changing the assignment, and returning to the room on the grid.

Tip: When moving or assigning a reservation in the New Calendar Assignment panel, you can use housekeeping status to help find an appropriate destination room. See Move and assign reservations on the New Calendar.

Open Accommodation Settings

Day-to-day housekeeping changes belong in the Unit detail panel. Use Open accommodation settings when you need to work with broader room or unit configuration instead.

From the Main Menu select Calendar.
Open the unit's Unit detail panel.
Select Open accommodation settings at the bottom of the panel.
Continue the configuration in the Accommodation Details page that opens.

This action leaves the Calendar workflow and opens the broader accommodation configuration area.

The animation below shows where to open the accommodation configuration from the Unit detail panel.

Role privileges and available actions

The New Calendar uses existing Cloudbeds permissions. It does not introduce a separate housekeeping-specific permission model for Calendar access.

If a user cannot perform an expected action, review the user's assigned access in Role privileges.

Housekeeping and room status FAQ

Expand the questions below for common guidance about room readiness, Do not disturb, housekeeping badges, and broader room configuration.

How can Front Desk check whether a room is ready?

Review the room's Condition on the Calendar or in the Unit detail panel. Condition shows whether the room is Dirty, Clean, or Inspected. This gives Front Desk and housekeeping a shared current reference when questions such as “Is room 412 clean yet?” come up.

Where can I see or set Do not disturb?

Open the room's Unit detail panel and review Room Status. If the room is occupied, the field shows Occupied and includes a dropdown where you can select Do not disturb. If the room is not occupied, the field displays Vacant and no dropdown is shown.

Why do I not see housekeeping badges on my Calendar?

Housekeeping badge visibility depends on your personal Calendar display settings. Review the Housekeeping options in Calendar Settings. Because these settings are saved per user, another staff member may have a different Calendar display.

For the full configuration workflow, see How to Customize Your Personal Calendar Settings.

Does the New Calendar replace internal housekeeping communication?

The Calendar gives Front Desk and housekeeping a shared view of the current room information, which can reduce the need to ask for status information that is already visible. It does not replace every property-specific communication process or operational handoff.

Where do I change broader room or unit configuration?

Use Open accommodation settings from the Unit detail panel when the change is broader than day-to-day housekeeping condition, room status, staff assignment, or operational comments.

Now that you know how to manage housekeeping information from the New Calendar, review Getting Started with the New Cloudbeds Calendar for broader rollout, navigation, and transition context.