| Purpose | Get familiar with the New Cloudbeds Calendar, including how to access it, navigate dates, find reservations, and identify where common daily workflows now live. |
| Best for | Front Desk, Manager/GM, and Admin users. |
| Use this when | You are starting to use the New Calendar or need a high-level guide to its navigation, search, filters, panels, and transition from Classic Calendar. |
| Requirements | Existing role privileges appropriate to the Calendar actions you need to perform. |
| Expected result | You can open the New Calendar, move through dates, choose a date window, find reservations, and identify the main tools used for daily operations. |
| Limitations | Classic Calendar remains temporarily available to eligible properties during the transition period and is planned for retirement on or around January 15, 2027. |
Introduction
The New Cloudbeds Calendar is a rebuilt reservation calendar designed to keep daily property operations responsive while staff work with reservations, units, availability, groups, and room status from the same grid.
The New Calendar changes how you view and work with Calendar information, but it does not migrate or replace your property data. Existing reservations, accommodation types, units, rates, blocks, and user permissions remain in place.
Calendar transition: The New Calendar is the current Calendar experience. Eligible properties may still access Classic Calendar during the transition period. Classic Calendar is planned for retirement on or around January 15, 2027.
Table of contents
- Who this affects and how
- What is changing with the New Calendar
- How to access the New Calendar
- Navigate dates and choose your view
- Find reservations and filter the Calendar
- What you can manage from the Calendar
- Switch between New Calendar and Classic Calendar
- Why Accommodation Blocked / Stop Sell looks different in the New Calendar
Who this affects and how
The New Calendar supports several day-to-day roles. Use the links below to jump to the parts of the article most relevant to your work.
| Role | What to know |
|---|---|
| Front Desk | Use the New Calendar for daily reservation work, including finding guests, opening reservation details, and accessing common actions. Start with How to access the New Calendar and Find reservations and filter the Calendar. |
| Manager/GM | Use the New Calendar to monitor availability, occupancy, group activity, unassigned reservations, and room status while keeping the same underlying property data. See What you can manage from the Calendar. |
| Admin | Existing role privileges continue to control which Calendar actions each user can perform. Personal Calendar settings are saved per user rather than changing the view for everyone at the property. See What you can manage from the Calendar. |
What is changing with the New Calendar
The New Calendar replaces the previous Calendar experience with a faster grid and more information that opens directly over the Calendar. Common daily tasks can be completed with less navigation away from the grid.
- Responsive grid: The Calendar is designed to remain responsive while you change dates, scroll through units, and open reservations.
- Spotlight search: Search the current date window for a guest or reservation, including matching reservations outside your current scroll position.
- Status and source filters: Narrow the Calendar by reservation status or booking source. Non-matching reservations are visually de-emphasized so matching reservations stand out.
- In-place panels: Open reservation, room, unassigned reservation, and group information while keeping the Calendar visible.
- Per-user settings: Supported display, appearance, behavior, and shortcut preferences are saved for each user and do not change another staff member's Calendar view.
The image below provides a high-level view of the New Calendar grid, including date controls, occupancy information, accommodation rows, and reservation blocks.
How to access the New Calendar
- Click the Main Menu
- Select Calendar.
If Classic Calendar is still available to your property, you can also select Classic calendar from the Main Menu.
Navigate dates and choose your view
Use the controls at the top of the New Calendar to navigate dates, adjust the amount of information shown on the grid, and open frequently used tools.
Navigate dates
Use the date navigation controls to move through your property timeline and choose the date range displayed on the Calendar.
- Date picker: Select the displayed date to jump to another date.
- Today: Return to the current date.
- Previous and next arrows: Move backward or forward by the currently selected date window.
- View range: Choose from the available date-window options, including multi-week views up to 4 weeks.
The available date windows are intentionally bounded so the Calendar can remain responsive rather than expanding indefinitely based on browser zoom.
The animation below demonstrates the date picker, previous and next arrows, view-range selector, and Today button.
Use the Calendar toolbar
The upper-right Calendar toolbar provides shortcuts for switching views, creating items, searching, filtering, and personalizing the grid. From left to right, the controls shown below are:
- View Legacy Calendar: Switch to Classic Calendar, if it is still available to your property. See Switch between New Calendar and Classic Calendar.
- Quick Actions (+): Open the menu to create supported Calendar items, such as reservations and operational blocks. See Use Quick Actions in the New Calendar.
- Compact view: Select the double-arrow button to reduce row, header, and reservation-bar height so more accommodation units fit on the screen. Select it again to return to Standard view, which remains the default. You can also change this under Settings > Appearance > Compact view.
- Search: Find a guest or reservation in the selected date window. See Search for a guest or reservation.
- Filters: Narrow the Calendar by reservation status or booking source. See Filter by reservation status or source.
- Settings: Customize your personal Calendar display, appearance, behavior, and keyboard shortcuts. See How to Customize Your Personal Calendar Settings.
The image below shows the Calendar toolbar controls, including the optional Compact view button.
Find reservations and filter the Calendar
Use Spotlight search and Filters when you need to focus on a specific guest, reservation, status, or booking source without manually scanning the full grid.
Search for a guest or reservation
Use the Search field in the Calendar toolbar and enter a guest or reservation search term. Search checks the current date window, including reservations that are outside your current scroll position.
Matching reservations remain highlighted while the rest of the Calendar is visually de-emphasized, as shown below.
Filter by reservation status or source
Open Filters to narrow the Calendar by reservation status or booking source while keeping the Calendar visible.
The example below shows the Filters panel with the available reservation status and booking source options.
What you can manage from the Calendar
The New Calendar brings several daily operational workflows into the grid and side panels. Expand the sections below to identify where a task lives, then open the linked article when you need detailed steps.
Reservations and Quick Actions
You can open reservation details from the grid and access common reservation actions without navigating away from the Calendar. The Calendar also supports creating reservations, out-of-service periods, courtesy holds, and blocked dates from its action controls.
Drag-and-drop can be used for supported reservation moves. When a move changes the accommodation type or rate, Cloudbeds can ask you to review and confirm the change before it is applied.
For detailed reservation workflows, see Managing Reservations and Quick Actions on the New Calendar.
Unassigned reservations, groups, and allotment blocks
The Unassigned Reservations panel shows unassigned bookings grouped by accommodation type. Selecting an unassigned reservation can highlight matching units on the grid. The Groups and Events panel provides access to group profiles, allotment blocks, pickup information, and associated reservations while the Calendar remains visible.
The animation below shows how to open the Unassigned Reservations panel, review unassigned bookings, and access related group and allotment information while keeping the Calendar visible.
For detailed assignment workflows, see Managing Reservations and Quick Actions on the New Calendar.
Housekeeping and room details
Open a room or unit detail panel from the Calendar to review supported housekeeping information and update room conditions or assignments based on your permissions.
For detailed housekeeping workflows, see Managing Housekeeping and Room Status from the New Calendar.
Personal Calendar settings
Open Calendar Settings to customize supported display, appearance, behavior, and shortcut options for your own user account, including the optional Compact view setting under Appearance. These preferences do not change another user's Calendar view.
For detailed settings, see How to Customize Your Personal Calendar Settings.
Role privileges and available actions
The New Calendar does not require a new Calendar-specific permission set. Existing Cloudbeds role privileges continue to determine which actions are available to each user, and those permissions are enforced consistently in the New Calendar.
If one user cannot view or perform an action that another staff member can, review their assigned privileges in Role privileges.
Switch between New Calendar and Classic Calendar
Eligible properties may continue using Classic Calendar during the transition period. From the New Calendar, select View Legacy Calendar in the upper-right corner to switch back.
Classic Calendar is planned for retirement on or around January 15, 2027. No reservation, accommodation type, unit, rate, block, or permission migration is required when moving to the New Calendar.
Why Accommodation Blocked / Stop Sell looks different in the New Calendar
The New Calendar does not display Accommodation Blocked / Stop Sell as a pink or red block on the Calendar.
In Classic Calendar, applying this restriction to the Base Rate in Availability Matrix can display the affected accommodation type and date with a pink or red background. The New Calendar does not use this indicator because the restriction applies to a rate and does not necessarily make the accommodation unavailable through other rate plans.
For more details about this and other New Calendar visual behavior, see Understand New Calendar icons, badges, and visual indicators.
Next Operational Step
Now that you understand the New Calendar layout and transition, continue in the NEW Calendar section to choose the detailed workflow you need next.
Comments
If you could add an indication of the month, that would be helpful, because it's easy to lose track of the date.
Hello, Nasredine Chikhaoui,
Thank you so much for reaching out!
To make sure we capture your idea perfectly for our Product Team, could you share a bit more detail on how you envision this? For example, are you referring to having the month displayed differently on the Calendar grid?
We would love to hear from you!
Thanks again,
Hiello Juss Reyes,
What I mean is that when you're navigating the calendar, at some point there's no indication of which month it is. In the previous version, the month appeared right above the date, which made it easy to tell if you were scrolling through a month or had moved on to a new one.
Thank you!
Hello, Nasredine Chikhaoui,
Thank you very much for the provided details 💛
The new Calendar version shows the current month on the top left of the grid view, next to the date navigation arrows:
When clicking on the current month, it allows to select the date to be displayed in the Calendar, which will update the month title accordingly:
Please let us know if this information helps 🙏🏼
We are more than happy to assist you!
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