Getting Started with the New Cloudbeds Calendar

Gabriela Garcia

Updated September 23, 2026 20:55

Purpose	Get familiar with the New Cloudbeds Calendar, including how to access it, navigate dates, find reservations, and identify where common daily workflows now live.
Best for	Front Desk, Manager/GM, and Admin users.
Use this when	You are starting to use the New Calendar or need a high-level guide to its navigation, search, filters, panels, and transition from Classic Calendar.
Requirements	Existing role privileges appropriate to the Calendar actions you need to perform.
Expected result	You can open the New Calendar, move through dates, choose a date window, find reservations, and identify the main tools used for daily operations.
Limitations	Classic Calendar availability is temporary and depends on your property's rollout stage. Classic Calendar is planned for retirement on or around January 15, 2027.

Introduction

The New Cloudbeds Calendar is a rebuilt reservation calendar designed to keep daily property operations responsive while staff work with reservations, units, availability, groups, and room status from the same grid.

The New Calendar changes how you view and work with Calendar information, but it does not migrate or replace your property data. Existing reservations, accommodation types, units, rates, blocks, and user permissions remain in place.

Rollout update: The New Calendar is rolling out progressively and is planned to reach general availability on October 15, 2026. During the transition, some properties may still see both Calendar and Classic calendar in the Main Menu. Classic Calendar is planned for retirement on or around January 15, 2027.

Who this affects and how
What is changing with the New Calendar
How to access the New Calendar
Navigate dates and choose your view
Find reservations and filter the Calendar
What you can manage from the Calendar
Transition from Classic Calendar
New Cloudbeds Calendar FAQ

Who this affects and how

The New Calendar supports several day-to-day roles. Use the links below to jump to the parts of the article most relevant to your work.

Role	What to know
Front Desk	Use the New Calendar for daily reservation work, including finding guests, opening reservation details, and accessing common actions. Start with How to access the New Calendar and Find reservations and filter the Calendar.
Manager/GM	Use the New Calendar to monitor availability, occupancy, group activity, unassigned reservations, and room status while keeping the same underlying property data. See What you can manage from the Calendar.
Admin	Existing role privileges continue to control which Calendar actions each user can perform. Personal Calendar settings are saved per user rather than changing the view for everyone at the property. See What you can manage from the Calendar.

What is changing with the New Calendar

The New Calendar replaces the previous Calendar experience with a faster grid and more information that opens directly over the Calendar. Common daily tasks can be completed with less navigation away from the grid.

Responsive grid: The Calendar is designed to remain responsive while you change dates, scroll through units, and open reservations.
Spotlight search: Search the current date window for a guest or reservation, including matching reservations outside your current scroll position.
Status and source filters: Narrow the Calendar by reservation status or booking source. Non-matching reservations are visually de-emphasized so matching reservations stand out.
In-place panels: Open reservation, room, unassigned reservation, and group information while keeping the Calendar visible.
Per-user settings: Supported display, appearance, behavior, and shortcut preferences are saved for each user and do not change another staff member's Calendar view.

The image below provides a high-level view of the New Calendar grid, including date columns, occupancy information, unit rows, and reservation bars.

How to access the New Calendar

Open the New Calendar from the Main Menu. During the rollout, properties that still have Classic Calendar access may see both Calendar experiences listed separately.

Click the Main Menu
Select Calendar.

Calendar opens the New Calendar. If your property still has access to the previous experience, Classic calendar appears as a separate item in the Main Menu.

Navigate dates and choose your view

Use the date controls at the top of the New Calendar to move through your property timeline and choose how much of the grid you want to see at once.

Date picker: Select the displayed date to jump to another date.
Today: Return to the current date.
Previous and next arrows: Move backward or forward by the currently selected date window.
View range: Choose from the available date-window options, including multi-week views up to 4 weeks.

The available date windows are intentionally bounded so the Calendar can remain responsive rather than expanding indefinitely based on browser zoom.

The animated example below shows how the date picker, view-range selector, navigation arrows, and Today button change the visible Calendar window.

Find reservations and filter the Calendar

Use Spotlight search and Filters when you need to focus on a specific guest, reservation, status, or booking source without manually scanning the full grid.

Search for a guest or reservation

Use the Search field in the Calendar toolbar and enter a guest or reservation search term. Search checks the current date window, including reservations that are outside your current scroll position.

Matching results remain easy to identify while the rest of the Calendar is visually de-emphasized.

Filter by reservation status or source

Open Filters to narrow the Calendar by supported reservation statuses or booking sources. Current filtering focuses on status and source.

The Filters drawer keeps the Calendar visible while you choose one or more reservation statuses or sources.

What you can manage from the Calendar

The New Calendar brings several daily operational workflows into the grid and side panels. Expand the sections below to identify where a task lives, then open the linked article when you need detailed steps.

Reservations and Quick Actions

You can open reservation details from the grid and access common reservation actions without navigating away from the Calendar. The Calendar also supports creating reservations, out-of-service periods, courtesy holds, and blocked dates from its action controls.

Drag-and-drop can be used for supported reservation moves. When a move changes the accommodation type or rate, Cloudbeds can ask you to review and confirm the change before it is applied.

For detailed reservation workflows, see Managing Reservations and Quick Actions on the New Calendar.

Unassigned reservations, groups, and allotment blocks

The Unassigned Reservations panel shows unassigned bookings grouped by accommodation type. Selecting an unassigned reservation can highlight matching units on the grid. The Groups and Events panel provides access to group profiles, allotment blocks, pickup information, and associated reservations while the Calendar remains visible.

The GIF below shows the Unassigned Reservations and Groups and Events panels opening beside the Calendar grid.

For detailed assignment workflows, see Managing Reservations and Quick Actions on the New Calendar.

Housekeeping and room details

Open a room or unit detail panel from the Calendar to review supported housekeeping information and update room conditions or assignments based on your permissions.

For detailed housekeeping workflows, see Managing Housekeeping and Room Status from the New Calendar.

Personal Calendar settings

Open Calendar Settings to customize supported display, appearance, behavior, and shortcut options for your own user account. These preferences do not change another user's Calendar view.

For detailed settings, see How to Customize Your Personal Calendar Settings.

Role privileges and available actions

The New Calendar does not require a new Calendar-specific permission set. Existing Cloudbeds role privileges continue to determine which actions are available to each user, and those permissions are enforced consistently in the New Calendar.

If one user cannot view or perform an action that another staff member can, review their assigned privileges in Role privileges.

Transition from Classic Calendar

Classic Calendar remains temporarily available to eligible properties during the New Calendar rollout. When available, it appears as a separate Classic calendar item in the Main Menu.

Classic Calendar access is transitional rather than permanent. It is planned for retirement on or around January 15, 2027. After Classic Calendar is disabled for a property, the New Calendar becomes the available Calendar experience.

No reservation, accommodation type, unit, rate, block, or permission migration is required when your property moves to the New Calendar.

New Cloudbeds Calendar FAQ

Expand the questions below for common answers about rollout, data, permissions, visual differences from Classic Calendar, and Classic Calendar access.

Why do I not see the New Calendar yet?

The New Calendar is rolling out progressively rather than being enabled for every existing property at the same moment. It is planned to reach general availability on October 15, 2026.

Did my reservations, rates, or units change?

No. The New Calendar is a new way to view and work with the same Cloudbeds data. Existing reservations, accommodation types, units, rates, blocks, and permissions remain in place and do not need to be recreated.

Why don't Accommodation Blocked / Stop Sell dates appear in red like they do in Classic Calendar?

This is an intentional difference between the Classic Calendar and the New Calendar.

In the Classic Calendar, applying Accommodation Blocked / Stop Sell to the Base Rate in Availability Matrix can display the affected accommodation type and date with a pink or red background. The New Calendar does not show this visual indicator because the restriction applies to a rate and does not necessarily make the accommodation unavailable through other rate plans.

For more details about this and other New Calendar visual behavior, see Understand New Calendar icons, badges, and visual indicators.

Do I need new permissions for the New Calendar?

No new Calendar-specific permission set is required. Existing role privileges continue to control which actions a user can perform, and the New Calendar enforces those privileges consistently. For permission details, see Role privileges.

Can I continue using Classic Calendar?

Some properties can continue using Classic Calendar temporarily during the rollout. If it is available to your property, it appears as Classic calendar in the Main Menu. Classic Calendar is planned for retirement on or around January 15, 2027.