Payout Times and Reporting Overview for Cloudbeds Payments

Mariia Korostashevych

Updated October 23, 2025 19:56

Overview

A Payout is a bundle of transactions from a particular day or set of days to be deposited into the desired bank account. With Cloudbeds Payments, your transactions will be captured automatically and sent to your bank account daily, weekly, or monthly, depending on your payout frequency.

Payout frequency: Payout schedule frequency — how often we send money to your account (daily, weekly, monthly).
Payout speed: The time it takes for your funds to become available in your bank account.
Most banks deposit payouts into your account as soon as they receive them, though some may take extra days to make them available. The type of business and the country you are in can also affect payout timing.

In this article, you can learn more about the payout frequency and speed in every available region and all the reports you can use to reconcile your payments.

The following are our standard payout timings per region. However, the payout timing per account is subject to risk review and can differ from the standard, depending on various factors.
The first payout for all countries is always 7 days (Transactions days + 7 business days). The second and subsequent payouts will be faster. Check the information per country below.
Payouts are made only on business days. If the schedule falls on a federal or bank holiday, your payout will be on the next available business day.
All payouts are net to you. We deduct the processing fees before depositing the payout into your bank account.
You will see Cloudbeds Payments as the bank descriptor on your payout.
We can transfer exclusively to bank accounts. We are unable to deposit the payout via PayPal.
To change your payout frequency, contact cbpayments@cloudbeds.com.

Cut-off time (daily payout)

09:00 AM Universal Time (UTC)

Example:

Payments processed between 4:00 AM CST Monday and 3:59 AM CST Tuesday will be bundled into the same payout to be paid out according to your region's payout speed listed below.

If you have any questions or concerns about the cut-off time, contact our Payments Support at cbpayments@cloudbeds.com.

United States

Payout speed: 2 business days.

Payout frequency: daily, weekly, or monthly. It can be changed on request.

Daily: The payout will be available in your account within 2 business days of capturing a payment. For example, the payout from Monday's payments will arrive in your bank account on Wednesday.
- Saturday and Sunday in the daily payout will be bundled together into one payout (Wednesday);
Weekly: You can specify the day of the week to be sent. The payouts will be sent on the day selected and you should receive it within 2 business days.
Monthly: This payout follows a monthly schedule, with one payout each month. You may choose the date that works for you. The payouts will be sent on the date selected, and you should receive them within 2 business days.

Mexico

Payout speed: 3 business days.

Payout frequency: daily, weekly, or monthly. It can be changed on request.

First payout: When you start processing live payments from your customers, you won't receive your first payout until 7-14 days after processing your first successful sale.
Subsequent payouts: Processing for subsequent payouts happens according to your account's payout schedule (daily, weekly, monthly). This means that your payments become available to be paid out to your bank account in 3 business days after the sale is executed. Then, payouts are grouped based on your payout schedule (daily, weekly, monthly).

Canada

Payout speed: 3 business days

Payout frequency: daily, weekly, or monthly. It can be changed on request.

Europe/United Kingdom

Payout speed: 3 business days

Payout frequency: daily, weekly, or monthly. It can be changed on request.

Asia Pacific

The payout speed depends on the specific country.

Reports for reconciliation

Cloudbeds offers many reports to simplify revenue management. Click on the link to learn more about each one.

Payouts Report: Shows the amount of each payout you have received.
Monthly Statements: Lists all payments, refunds, chargebacks, and the processing fees assessed in one month.
Payment Processing Report: All transactions processed through Cloudbeds Payments (authorizations, declines, charges, refunds). You can check transaction status, retry or cancel scheduled payments, and view fees assessed per transaction.
Payment Portal

Cloudbeds Payments Reports are based on payments processed, not revenue posted. For example,
Day 1: $100 in room revenue posted on folio
Day 2: $100 Payment is processed on folio
Cloudbeds Payments Reports will focus on payment collected, while reports like our daily revenue report will focus on revenue posted. For this reason, we suggest reconciling your payouts with Cloudbeds Payment Reports or Cloudbeds Payment Portal.

The Payment Processing Report details each payment processed via Cloudbeds Payments. Note your regional funding time for proper payout expectations.

Example:

On the Payment Processing Report for December 8th, the total net amount is $217.43.

The Payout amount on the December 10th payout report is $217.43, which indicates that the money was allocated to the bank account as intended for December 8th sales.

Payout Dataset description

The new Payout Dataset provides a comprehensive view of all funds remitted to your property. Below is a description of the columns you will find in the dataset:

Column Name	Description
Payout ID	A unique internal identifier for each payout record in the system.
Payout Date	The date on which the payout was initiated or processed.
Payout Status	Payout Status
Account ID	A unique payment identifier assigned specifically to your property.
Inventory Object Type	A classification that defines the type or category of the inventory item the transaction relates to (e.g., Reservation, House Account, or Group Account).
Inventory Object Identifier	A unique identifier assigned to the specific item of the Inventory Object Type (e.g., the Reservation ID or House Account ID).
Link ID	A reference ID linking this transaction to a reservation, invoice, or internal payment flow. (Note: This is referred to as 'Payment ID' in the Payment Dataset/Payment Processing Report.)
Transaction ID	The unique transaction identifier from the external payment processor or gateway.
Transaction Type	The type of transaction included in the payout (e.g., Payment, Refund, Dispute, Adjustment).
Transaction Date	The date and time the transaction was processed.
Payment Method	The channel or type of financial instrument used by the customer to complete the transaction.
Card Type	The card brand type used to make the payment (e.g., Visa, Mastercard, etc.).
Card Last 4 Digits	The last four digits of the card that was used to make the payment.
Payment Amount	The total gross amount paid by the customer or payer for the transaction before any fees are deducted.
Fee Amount	The processing fee charged for the transaction.
Payout Amount	The final net amount paid out for the transaction after fees have been deducted.
Adjustment Type	Indicates the specific nature of any adjustments made (e.g., Manual Adjustment, Chargeback, Fee Reversal). This field may be null or blank if the record is not an adjustment.