How to connect Xendit

Mariia Korostashevych

Updated March 09, 2026 15:07

Xendit and Immersive Experience Compatibility Note

Xendit and other custom payment gateways are not currently supported within the Cloudbeds Booking Engine Immersive Experience 2.0:

If your property relies on Xendit payments, you must use the hosted Cloudbeds Booking Engine to ensure these features function correctly.

Our team is currently working on a long-term strategy for custom gateway support and will provide updates as new solutions become available.

Connection Steps

Connect the Xendit app in Cloudbeds Marketplace by following these instructions: Marketplace - How to Connect an App to Cloudbeds PMS.

How to Connect Xendit EN Step 1.png

You will be redirected to the Cloudbeds consent page, click Allow access.

How to Connect Xendit EN Step 2.png

You will be redirected to the Xendit consent page. Click Allow, and you will be redirected back to Cloudbeds.

How to Connect Xendit EN Step 3.png

Xendit should be automatically displayed in Finance > Payment Options > Additional and Custom Payment Methods.

How to Connect Xendit EN Step 4.png

Go to Account> Settings Page> Guests > Custom Fields tab and delete is_xendit from the table

Go to Booking Engine → Customize to:

Copy and paste this CSS CDN in Custom Meta Tags input:

<link rel="stylesheet" href="https://tpi-assets.xendit.co/cloudbeds/css/checkout-v3.min.css" />

Copy this Javascript CDN in JavaScript input:

<script src="https://tpi-assets.xendit.co/cloudbeds/js/checkout-v3.min.js" type="text/javascript"> </script>

Go to Finance → Payment Options → Bank Transfer, and toggle the switch to activate the payment method.

Go to Property → Policies → Confirmation Pending, then change What status should direct reservations have by default? to Confirmation Pending.

How to Connect Xendit EN Step 8.png

Test Xendit checkout by going to Booking Engine → Summary → click your Booking Page link.

Online Payments via Xendit should be displayed under Payment Method in the checkout page.

Click Book Now and you will be redirected to the Xendit payment page.

After successful payment, Xendit will record the transaction in the reservation folio and update the status from “Pending Confirmation” to “Confirmed.” The payment will also appear in the reservation activity tab.

Additional Settings

Changing deposit amount

You can change the default deposit amount to charge your customer.

Here's how the deposit amount looks like on the Cloudbeds checkout page:

How to Connect Xendit EN Step Change deposit amount 1.png

Here's how the deposit amount looks on the Xendit checkout page:

How to Connect Xendit EN Step Change deposit amount 2.png

Article Related: Change the default deposit amount in Cloudbeds.

Voiding Transactions in Cloudbeds

If you made a transaction by mistake, you might want to void it.

Check how to do it here.

Article Related: Xendit - Everything you need to know

Default payment link duration

Xendit has a 'Default payment link duration' setting. By default, the setting is 24 hours but you can always change that.

The reservation will be cancelled automatically after the payment link expiration if the customer does not completed the transaction.