How to connect an app to Cloudbeds PMS

Mariia Korostashevych

Updated July 18, 2025 19:58

This article will walk you through the steps to integrate your application with Cloudbed PMS, as illustrated in the GIF below.

How to connect apps to Cloudbeds PMS.gif

If you're looking for a specific app, check out our App Specific Guides here.
If you'd like to connect an app via Zapier, see Zapier Connection Guide.
To learn more about our Marketplace, check this article: Marketplace Overview and FAQ.
If you don't see the Marketplace section, your user may not have the necessary permissions to manage. Contact the Property Owner and ask them to enable Marketplace under your user role.

Connect or add an app to Cloudbeds PMS

Click Account
Select Apps & Marketplace
Search for an app you want to connect
Learn More

On App preview, click Connect App.

Before connecting the app, you must create an account with the third party.
Click Support Article if you're connecting for the first time to read how to create an account on the third party, learn about the connection process, and check the integration details.

The Application Authorization page will show you the list of permissions the app wants to access. Click Allow Access to confirm the connection.
- If you are logged in as an organization-level user, the system will ask you to select which properties in the organization to connect the app. See the Connect App as an Organization-level user section below.

Make sure the property and user login are correct before approving the connection.

Connect App as an Organization-level user

When connecting an app, the steps may vary depending on whether the app supports group property connections. Review the two options below to determine how to proceed.

➔ Apps that do NOT support group accounts

1. On the Application Authorization page, select one property from the dropdown.
2. To connect multiple properties, repeat the connection process one-by-one for each property.
3. Wait at least 2 minutes between each connection to ensure it completes successfully.

➔ Apps that support group accounts

1. On the Application Authorization page, you will see two options:
  - Connect all properties — Connect the app to all properties in the Organization. You can also choose to connect future member properties.
  - Connect to specific properties — Manually select one or more properties from the list.
2. After making your selection, click Continue.
3. Then click Allow Access to complete the connection.

Make sure the property and user login are correct before approving the connection.

When connecting some apps, you will need to log in to that app to finish the connection:

The application is now connected. Check all the apps connected and connection details on the Marketplace page:

Suggested article: Troubleshooting Marketplace apps.