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Reservation Sources - How to Add Primary Sources


The primary sources are used for creating new direct reservations from within the system. Primary sources created by default include Walk-Ins, Phone, Email bookings as well as reservations created in Cloudbeds Booking Engine (Website). You may create your own primary/direct sources by following the steps below:

Add Primary Sources

In Cloudbeds PMS,

  1. Open Manage (gear icon) on the top right
  2. Click on Reservation Sources
  3. Select Primary Sources
  4. Click on ADD SOURCE
  1. Provide a name for your source
  2. Apply a tax/fee if needed
  3. Click SAVE

The reservation source will be added to your list.

Check this article to learn how to apply taxes and fees to the source - Applying Taxes and Fees To Reservation Sources


  • Avatar
    Lisa Steiner

    This is my third urgent request for assistance. I cannot get our third party corporate activated.

    Please respond asap

  • Avatar

    Hi Lisa,

    Your request has been forwarded to our Support Team who will get back to you over email. We also noticed that you have an open ticket with our Customer Coaches ticket #1179653 where our coach is trying to contact you at the same email address you reached out to us.


    Edited by Monika
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