Multi-Factor Authentication - Everything you need to know

Our platform uses multi-factor authentication (MFA) to provide a strong, flexible security solution for your account. MFA adds a crucial layer of protection, making it significantly more difficult for unauthorized individuals to access your sensitive information.

Which Method is Right for You?

Our Top Recommendations

We recommend these methods for the best balance of security and ease of use.

1. Social Login (Apple or Google)

The simplest way to stay secure is to link your existing Apple or Google account.

• Why choose this? It’s the easiest "set it and forget it" option. You don’t have to remember a new password for our platform; you simply use the secure login you already use every day.

2. Passkeys: The "Gold Standard"

A passkey is the most secure way to log in. Think of it as a digital key stored on your device.

• How it works: Instead of typing a password, you "unlock" your login using what you already use to unlock your phone or laptop—like your fingerprint, Face ID, or device PIN.2
• Phishing-proof: A passkey only works on our official site. You can't accidentally "give it away" to a fake website.
• Private: Your biometric data (fingerprint/face) stays on your device and is never shared with us.3

3. Authenticator Apps

An authenticator app (like Google Authenticator, Okta Verify, or Microsoft Authenticator) generates a six-digit code on your phone that changes every 30 seconds.4

• Why use it? Even if someone steals your password, they cannot enter your account without the live code physically sitting on your phone.

Alternative MFA Methods

If the options above don't suit your needs, you can also use:

• Okta Verify
• Google Authenticator, you can also use any authenticator app that supports TOTP, such as Microsoft Authenticator or 1Password.
• Via Apple account
• Via Google account
• Alternative MFA methods

Note: You can always change your MFA method or Reset Multi-Factor Authentication in your security settings.