Google Hotel Search - Information about Restrictions

Juss Reyes

Updated February 06, 2024 17:00

This article describes the restrictions for the Google Hotel Search connection with Cloudbeds PMS.

How it works

Once the connection with Google Hotel Search is established, Cloudbeds will send your property's rates, availability and inventory from your Booking Engine to Google, so potential guests see this information while performing property search.

Restrictions Categories

1. Booking Engine Settings

Properties using the setting to Allow guests to book specific accommodations on the Booking Engine are not eligible for the Google Hotel Search connection. We recommend to disable this feature (by unchecking all accommodation options) because Google may not show your property link if there is no continuous availability for a particular room.

Learn more about the Cloudbeds Booking Engine.

2. Allow Overbookings Option

We highly recommend you to keep the Allow Overbooking feature disabled on your Availability Matrix page. The inventory will be sent to Google, however, upon redirect, the page will load a rate plan that has no availability and it can cause price accuracy issues.

3. Dorm Room Configuration and Price

Only Mixed Dorms qualify for the Google Hotel Search connection.
When using the Google Hotel Search, Google will search for 1 room, 2 adults by default.
Cloudbeds PMS will send the lowest rates to the Google Hotel Search (these lowest rates can be a dorm bed as well).
Depending on the property's availability (for example, if there is an availability of 2 dorm beds at the property on the given date) Google Hotel Search will show the rate of 2 dorm beds combined together, when 2 adults are selected, as the lowest rate.