System Notification Preferences. Reservation Notifications

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On System Notification Preferences page you may select which system notifications should be sent out and to whom. They include:

  • Reservation Notifications
  • Payment Processing Notifications
  • Drawer Closure Summary Notifications
System Notifications Types and When They are Sent Out
1. Reservation Notification

These are notifications sent out to property and staff with details of reservations and guests. They include:

  • New Reservation Received
  • Reservation Canceled
  • Reservation Modified (modification from OTA)

These notifications will be sent out only:

  • when creating/confirming/cancelling a reservation from a system and clicking 'Confirm and Email Guest'/'Cancel and Email Guest'
  • on behalf of the certain channels: Expedia, Booking.com, Hotelbeds, TripAdvisor, Laterooms, Reconline, Agoda
  • if a booking for an unmapped room is imported
  • for Mybookings reservations (New Reservation Received)
2. Payment Processing Notification

These are notifications which are sent out when myfrontdesk processes charges (if the payment processing is enabled). They include:

  • Payment processed successfully
  • Unable to process payment
3. Drawer Closure Summary

This is email which is sent out when closing cash drawer (if the cash drawer is enabled). It includes:

  • Drawer closure summary
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