The Airbnb and Cloudbeds 2-Way API Integration includes:
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Full sync between Cloudbeds PMS and Airbnb listings. We will automatically update your:
- Rates
- Availability
- Restrictions (MinLos, MaxLos, etc.)
- Cancellations
- Modifications
- The sync provides an instant connection to your Airbnb listing(s)
- Support of sync for room types with multiple units of availability
- Support for Discounts, Pricing Rules, Availability Rules, and Taxes/Fees
Smart Pricing is not supported when connected to Airbnb via their API connection as rates are set directly within Cloudbeds PMS.
Also, Cloudbeds is part of Airbnb's Preferred Software Partner program. Further information here.
Limitations of the Airbnb API Connection
- When the listing is connected via Airbnb API, the Smart Pricing functionality cannot be used, and "Instant Booking" is automatically enabled. Visit this article from our Knowledge Base to learn more about our Price Intelligence Engine feature.
- The API allows listings in North America, Latin America, Asia, Africa, and Europe. However, aside from traditional hospitality listings, we do not currently accept listings via the API in the following select urban markets:
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- New York, NY, USA
- Los Angeles, CA, USA
- Singapore
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Traditional hospitality listings are not subject to these urban market restrictions. Additionally, in Japan, we do not accept listings for accommodations (minpaku) used for Housing Accommodation Business under the Japanese Housing Accommodation Business Act (Act No.65 of 2017) via the API. The only exception to this is certain Japanese API partners who have entered into a license agreement regarding Airbnb's brand and intellectual properties within Japan.
To utilize the API in the above geographies, you must select and be licensed as one of the following property type categories: aparthotel, bnb, boutique hotel, farm stay, hostel, hotel, lodge, timeshare, minsu, casa particular, pension, pousada, resort, ryokan, heritage hotel, and serviced apartment.
- The API connection allows only 1 Airbnb account to be connected to your Cloudbeds PMS account. It is currently not possible to connect multiple Airbnb listings from different Airbnb accounts to a single Cloudbeds PMS account.
- Before listing your property on Airbnb, double-check the license requirements according to your local law. For more details, see this Airbnb support page.
- Co-hosts will not be able to connect Cloudbeds PMS to an Airbnb listing. Make sure you have access to the Listing Owner account. All other users (such as co-hosts and hosting teams) will be unable to connect. If you have any doubts regarding your user, check this Airbnb article: What is a primary host?
- All listings must have been created by the same user that agreed to Airbnb's Terms and Conditions, as this will be considered the main host.
Please ensure that hosts are creating completely verified listings FIRST before authenticating through our (Cloudbeds) system. If they try to authenticate before finishing verification with Airbnb, they will not be able to connect to the Airbnb API.
Visit this article to learn how to Connect Airbnb API to Cloudbeds PMS
Listing's Settings
The listing's status should be Listed before connecting
The listing's status should be set to Listed. If you sync the listing in status Unlisted or Snoozed, it will remain in this status, and it won't be possible to edit it unless the listing is disconnected.
If you are creating the listings from scratch, check this article to know how to configure your room types accordingly: Airbnb API - Room Mapping Guidelines.
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