The Adjustments report allows users to view all of the adjustment transactions posted for a specific time period. This report should be very similar to the Transactions Report, but will show only the transactions that are adjustments.
Access the Adjustments Report
Property owner has access to Financial Reports by default. Other users must be granted permission inside Roles. Learn more: Roles and Permissions.
- From the Main Menu
click on Classic reports
- Go to Financial Reports
- Click on Adjustments
Navigate the Adjustments Report
Filter the report by:
- Guest Name, Room #: You can also leave this section blank to generate a report.
- From and To Date: Select the start and end date you want the report to cover.
- Service Date: You can also leave this section blank to generate a report.
- User: This filter can be modified to show only one or all users. It defaults to ALL users.
- Description: This section allows you to generate different reports by selecting either Debit or Credit.
- Status: Select the reservation status for which you want to generate the report. It defaults to ALL statuses.
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Type: Use this filter to sort by different transaction types:
- Reservations: Transactions within a reservation.
- House Accounts: Transactions in a house account.
- Group Profile: Transactions in a group profile (only available with the Groups feature enabled).
- Click Apply to generate the report.
- Clear the filters for new criteria, if needed.
- Export to: Download the report as a PDF/Excel.
- User: User who made the transaction.
- Transaction Date/Time: The date/time when the transaction occurred/ was posted. This cannot be backdated.
- Service Date: The date the product or service is delivered. With proper permission, the service date can be backdated to recognize revenue and expenses in the correct period.
Want to know more? Click here to learn the difference between the Service and Transaction Dates.
- Room: Guest's room.
- Name and Surname: Click them to be redirected to the guest's profile.
- Res #: Click the reservation number to be redirected to the guest's reservation.
- Code: This refers to the Accounting Code associated with the Accounting service.
Accounting is currently an experimental feature. You can find more information about it here.
- Transaction code: Identifier used to categorize and track financial transactions.
- Description: Transaction description.
- Check-in: Check-in date.
- Check-out: Check-out date.
- Status: Reservation status.
- Note: Any note added when posting an adjustment.
- QTY: It stands for "Quantity" and refers to the number of transactions in the table.
- Credit: Payments.
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Debit: Charges. Two types of values may appear:
- Red numbers with a minus (-) symbol represent an adjustment made on a charge (adjust charge) or a discount.
- Any black numbers represent a void on an adjustment (void transaction).
To check adjustment transactions, open the Reservation Activity tab and click the plus/minus symbol in the Date & Time column. This will show or hide the changes in the adjustment records.
FAQ
Why does the Adjustments Report use Service Date?
The report uses Service Date as a filterable date to associate adjustments with the correct stay or service period. The Transaction Date/Time remains immutable to ensure accurate accounting.
Why do the Description, Code, and Transaction Code fields match the folio?
The Description field pulls directly from the transaction Type in the PMS folio, so it matches the folio exactly. The Code column shows user-defined transaction codes, and the Transaction Code column matches standardized definitions aligned with USALI.
Where does the transaction data in this report come from?
Transaction data is pulled from the Accounting service, which provides detailed transaction-level records aligned with USALI standards. Transactions are not editable, and changes are recorded through equal and opposite reversal entries.
Can I email the Adjustments Report automatically?
Automatic emailing is not available for this report. You can download the Adjustments Report using the Export To option and share it as needed.
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