Affirm - Everything you need to know

Overview

Affirm is a buy now, pay later payment method available for businesses in the US and Canada. It allows users to make purchases and pay in fixed installments over time without traditional credit cards. This model provides hotels with the advantage of receiving the full payment promptly, even though the guest pays in installments to Affirm.

Learn more about Affirm with Cloudbeds Payments.

Benefits

The BNPL Affirm's model (book now, pay later) brings significant benefits to both properties and guests booking online:

  • Drive higher conversion rates with Affirm: By empowering guests to pay for their stay in installments with buy now, pay later solutions with no hidden fees, you can boost conversions and increase guest satisfaction.
  • Boost your average booking value: Guests who are offered greater flexibility in repayment are more likely to add extra nights, add-ons, and more to their stay, especially during high season.
  • Give travelers what they expect: Join leading online travel agencies and booking sites by offering this popular and convenient payment option directly through your property.
  • Fully integrated into Cloudbeds Payments: As simple as it gets. Unlock new payment possibilities for guests through pay-by-link or directly through your booking engine with Cloudbeds Payments.

Important considerations

  • Affirm is now available as a payment method for the Cloudbeds Booking Engine Plus (only for Cloudbeds Payments customers using Stripe)
  • Customers that already have Affirm enabled with pay-by-link will have it become available on their Cloudbeds Booking Engine immediately.
  • This payment method is only available for properties in the United States and Canada.
  • Guest can pay in installments (to Affirm), but properties receive the full payment immediately in one transaction.

How to set up

  • You should enable Affirm as a payment method in payment settings so your guests can choose to pay with Affirm.
  • Affirm should be set up as a custom payment method; check this article for more details: Set up custom payment methods
  • Contact our Support Team if you need any further assistance setting up Affirm for Cloudbeds PMS and booking engine.

Frequently asked questions

How much does it cost to enable Affirm?

There is no extra cost to enable Affirm for Cloudbeds.

What are the Affirm payment installment options?
Guests can pay over time in monthly installments.
How do guests make my payments?
  • With Cloudbeds Payments, guests are able to choose Affirm as a payment option on a reservation booking link (pay-by-link) or on the Cloudbeds booking engine.
  • Affirm will send guests an email and text reminders before payments are due.
What is the minimum transaction amount?
  • Properties in Canada: The minimum transaction amount is $50 CAD.**
  • Properties in the United States: The minimum transaction amount is $150 USD.**

    **Important
    : Affirm will not appear as a payment option for any amount lower than these values.
Does Affirm work with the classic Cloudbeds Booking Engine?
Affirm is not available for the classic booking engine (classic booking engine customers can still use Affirm via pay-by-link) To use Affirm, users need to upgrade to Booking Engine Plus.
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