Italy’s e-invoicing and reporting mandates for the hospitality sector. Learn about current and upcoming regulations, along with partner solutions for streamlined compliance.
This is not a legally approved document. We are outlining what our customers do in Italy regarding statutory requirements. They may be utilizing Cloudbeds alongside other third-party services to comply with all requisites.
Guest Reporting
Current Mandates:
Italy requires hotels to submit a daily report of guests in the hotel.
Partner Solutions:
- Cloudbeds Integration (preferred method): Cloudbeds has a direct integration to the Polizia di Stato that will sync guest data upon check-in
- Cloudbeds Manual Report: Cloudbeds currently supports the manual export of Italy Police report data (Polizia di Stato)
Statistical Reporting
Current Mandates:
Properties in Italy are required to report all guests who stay overnight to the Italian National Statistical Institute (ISTAT reports). The frequency for this overall is monthly; however, each Italian province defines its own way of collecting data. ROSS 1000 (report format) is the collection method in many but not all provinces.
Partner Solutions:
E-Invoicing
Current Mandates
Italy mandates that all invoices be digitally signed (via a certified provider) and uploaded to the Italian tax authorities, namely Agenzia delle Entrate. Properties are also required to legally archive said invoices for a certain number of years. This can be done for free by Casseto Fiscale through the government and/or through private providers that are certified for such services in Italy.
Partner Solutions: None.
Fiscalisation Receipts
Current Mandates:
Italy requires that receipts given to customers be digitally recorded by the government. Once fiscalised, the receipt given to a customer (physical paper or digital image via text, email, etc.) must contain a government-recorded number. Specialized physical hardware (e.g., by EPSON) is often required to print these receipts; however, this can be done digitally without needing a fiscal printer.
Cloudbeds is working on a direct integration with EPSON fiscal printers to allow printing fiscal receipts through these devices. This integration is currently in a limited-release (pilot) phase and is not yet generally available to all properties.
Cloudbeds Solutions: Italy Fiscal Receipts - Epson printer Integration
Below is a simplified Q&A to help properties understand the new fiscal requirements coming into effect in Italy in 2026.
What is changing in 2026?
In 2026, Italian merchants must connect their registered electronic cash registers (ECRs/fiscal devices) with their electronic payment instruments (such as POS terminals) using the online pairing service provided by the Agenzia delle Entrate.
When is the actual compliance deadline?
For payment instruments already in use on January 1, 2026 (or used during January 2026), there will be a grace period of 45 days starting from the date the Agenzia delle Entrate publishes the pairing portal. The portal was launched on March 5, 2026, setting the deadline for compliance on April 20, 2026.
What about new POS terminals purchased after 2026?
Once the system is fully operational, newly activated payment instruments must be paired within a specific window: between the 6th day of the second month after the device is first used and the last business day of that same month.
Does this requirement replace fiscal device or fiscal receipt obligations?
No. These rules do not replace existing fiscalisation requirements. They introduce an additional obligation: merchants must link their ECR/fiscal device with their POS terminals through the government portal.
Will Cloudbeds be compliant with the new requirement by January 2026?
While the regulation formally takes effect on January 1, 2026, the Italian Revenue Agency has indicated that the online pairing service will become available around April 20, 2026. A legally defined grace period of 45 days applies after the portal launch.
Based on this timeline, Cloudbeds expects to have a compliant solution using EPSON fiscal printers by the April 20, 2026 deadline.
Reference: According to public guidance, the Agenzia delle Entrate will provide the online pairing service in early April 2026. New rules for electronic payments start January 1, 2026: what merchants need to know.
What is Cloudbeds doing about Epson fiscal printers and POS/ECR pairing?
Check this guide with detailed explanations: Italy POS-RT Pairing Requirement (2026)
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