| Purpose | Sign up for a supported Mecx-Tech payment gateway integration and connect it to Cloudbeds PMS. |
| Best for | Property owners, administrators, and team members responsible for payment gateway setup. |
| Use this when | You want to request, purchase, and activate a Mecx-Tech payment gateway app from the Cloudbeds Marketplace. |
| Requirements | An account with the selected payment gateway or bank, the required integration credentials, and access to Apps & Marketplace in Cloudbeds PMS. |
| Expected result | The selected Mecx-Tech payment gateway app is requested, activated, and ready for onboarding. |
| Limitations | This is a paid add-on. Some providers require testing before activation, and Cloudbeds does not convert transaction currencies. |
Introduction
Mecx-Tech connects supported payment gateways and payment providers to Cloudbeds PMS through apps available in the Cloudbeds Marketplace. The process includes setting up an account with your selected provider, submitting a request for the paid app, agreeing to the pricing, and sharing the required credentials with Mecx-Tech.
Review the requirements below before submitting your request. Your selected gateway must support the same transaction currency configured in your Cloudbeds account.
Before you begin
- Before connecting to Cloudbeds, follow the instructions to set up an account with the payment gateway provider. If you already have an account, review Mecx-Tech Payment Gateways Overview and follow the support article for your selected provider to obtain the information listed in the Integration requirements section. Mecx-Tech will need this information to complete the setup.
- If you decide to use Mecx Pay with a specific provider from the Mecx-Tech Payment Providers portfolio, ensure you have an existing account with your chosen bank or payment provider. Mecx-Tech will not handle your registration.
- Some providers require testing with a test API key before setting the integration live. This may delay the process for up to 30 days.
- Ensure that the payment gateway can transmit transactions in the same currency as your Cloudbeds account, as Cloudbeds will not handle currency conversions.
How to connect
- Go to your Account
and select Apps & Marketplace
.
- Search for Mecx-Tech or the specific payment partner in the search bar.
- Click Learn More on the partner card.
The Marketplace search results show the available Mecx-Tech payment apps that match your search and selected filters.
- Review the app information and click Submit Request.
This action sends a request to the Cloudbeds Customer Growth team. They will contact you by email with pricing and the details needed to continue.
After the request is submitted, the app page displays a confirmation message.
- Agree to the pricing with the Customer Growth team. After the app is activated in your PMS, return to the app page and click Connect App.
- Email the keys or information provided by the payment gateway to Mecx-Tech at support@mecx-tech.com. Mecx-Tech will use the information to complete the onboarding process.
To disconnect the app, contact the Cloudbeds Support Team.
Next Operational Step
After Mecx-Tech completes the onboarding process, use Payments Apps to find the Mecx-Tech integration guide for your selected payment provider and complete the provider-specific connection steps.
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