Lightspeed (K-Series) - Everything You Need to Know

Benefits

• Easy migration from Lightspeed L version.
• This integration will save you time by allowing checks to be closed directly to in-house reservations in Cloudbeds.
• There is no need to post the checks into Cloudbeds manually.
• Create and modify your menu and multiple floor plans in real time.
• Go where your customers are and take orders on the spot while they’re being sent directly to the kitchen or the bar.
• Internet down? Don't sweat it. Lightspeed Restaurant K-Series will continue to process and send orders to the kitchen or bar, and data will sync to your back office once the internet is back up. Thanks to Lightspeed TrueSync serverless technology, your ePOS doesn’t quit.
• Get unrestricted access to over 50 detailed reports (sales reports, product reports, user reports, etc.) via iPad, mobile phone, or desktop computer.
• Manage your employees with a comprehensive suite of tools and integrations available.
• Whether you’re managing one or multiple locations, Lightspeed Restaurant K-Series has the tools to streamline how you operate and minimize complexity.
• Choose from a host of add-ons to further boost your restaurant’s productivity and elevate the customer experience.
• Receipts can be voided via Lightspeed K. Cloudbeds will display the corresponding amount as a negative amount in Cloudbeds; this is specific to room charges only and is not supported with Full Revenue Sync or partial room charges.

Limitations

• Full Revenue Sync is currently not available.
• Connecting locations—During the pilot stage, the integration will connect your Cloudbeds location to ALL Lightspeed locations to which your Lightspeed user has access. For this reason, we recommend that pilot customers have a setup where all of their Lightspeed locations are associated with the property in Cloudbeds. This will be improved to allow you to select the exact restaurants you'd like to connect to the location in Cloudbeds.
• The entire room charge will be posted to the reservation in a single line with a reference number to the check in Lightspeed; there will be no breakdown for each item included on the check in Lightspeed.