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Apps and Integrations - Self-service API


Cloudbeds is continuously working in improving Cloudbeds PMS. We are happy to share with you another enhancement in the system: the Self-service Cloudbeds API for properties. This article walks you through the steps on how to request access.

If you are a commercial technology company, the information in this article doesn't apply to you. Read our Technology Partner API Integration Guide.

Cloudbeds believes every lodging business is unique. We have tools for every size and budget to establish and grow. Reach out to our Support Team for more information on each available package.

If you are not yet a Cloudbeds customer, please click here to access our Pricing Guide and schedule a Demo.

This feature can be purchased as an add-on for Essentials, Plus, Professional or Growth pricing packages. If you are interested in Self-Service API, follow the guide below.

What is the Self-Service API?

Getting API access allows you to access your account's data programmatically and integrate with your local systems or build extended functionality to advance the guest experience.

API is primarily a self-service feature. It is required that you work with highly experienced developers. If you still need guidance or support after your developer has reviewed and analyzed the documentation here: Property and Group Account API Access you can email us:

Step 1 - Getting Started

If your Cloudbeds pricing package is: Premier, Enterprise or Complete, then you can get started right away and check the next section: Step 2 - How to Add New Credentials

If your Cloudbeds pricing package is: Plus, Essentials, Professional or Growth, then you need to submit an API Access request by contacting our support team  - include your property name and property ID in your e-mail.

This guide will help you check which Pricing Package you are currently using:
Cloudbeds Billing Portal - How to check my package?

Step 2 - How to Add New Credentials

  1. Access API Credentials section
  1. Add a unique name for the API key set (ex. Green Parrot Website Plugin).
    • Provide descriptive context as you may have many API key sets in the future
  2. Add the Integration type
  3. Redirect URI - redirects the user after the authorization step of the third-party application authentication procedure
  4. Save

Now you have your pair of property API credentials.

Check this article here for more information on policies, pricing and use cases:
Property and Group Account API Access

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