Manage your internal team communication from within Whistle for Cloudbeds Team Chat tab. Allows users to create channel(s) with multiple users to be notified anytime someone in the channel sends a message.
Team Chat is included in the Engagement Essentials package.
Table of Contents
Create Channel
- Go to the Team tab
- Select Team Chat
- Click # Create Channel
- Type in your Channel Name
- Select the Users you wish to be apart of your channel (group message)
- Click Confirm
Send Message
- Click the Channel you wish to send a message to
- Type Message
- Click Send
- To add additional users, select +people icon
- To delete channel select trash can icon
- To delete user from channel, hover over user and select the trash can icon (Super Admin Access Required)
Direct Chat
Allows users to directly message other users privately 1-on-1.
- Select Direct Chat
- Click the User you wish to send a message to
- Type Message and Send
- Only you and the other user can view conversation history
- Dot color next to the user name notifies you if they are online
- Green - Online
- Grey - Offline
Delete Channel
You can delete a channel by clicking on the trash icon, but you cannot archive a team chat.
