| Purpose | Understand the Cloudbeds RMS launch, the redesigned experience, and what the phased transition means for newly onboarded and existing Revenue Intelligence customers. |
| Best for | Property managers, general managers, owners, and administrators who use Revenue Intelligence or are being onboarded to Cloudbeds RMS. |
| Use this when | You want to understand the Revenue Intelligence to Cloudbeds RMS transition, including the redesigned interface, updated workflows, and which experience applies to your account. |
| Requirements | A Revenue Intelligence account or onboarding for the Cloudbeds RMS experience. |
| Expected result | You can identify the main product changes and understand whether your account uses Cloudbeds RMS or the current Revenue Intelligence experience during the phased transition. |
| Limitations | The transition happens in phases. Newly onboarded customers use the redesigned Cloudbeds RMS experience, while existing Revenue Intelligence customers remain on their current experience until a later migration phase. |
Introduction
Cloudbeds has launched Cloudbeds RMS, a redesigned revenue management experience that helps hoteliers review pricing information, understand recommendations, and manage pricing strategy with less complexity. For customers using the redesigned experience, Cloudbeds RMS is the new name for Revenue Intelligence.
The transition combines three changes: a redesigned interface, updated pricing workflows, and a new product name. Because the rollout is phased, you may temporarily see a different name or interface depending on whether your account has moved to the redesigned experience.
Rollout timing: Newly onboarded customers use the Cloudbeds RMS experience. If you already use Revenue Intelligence, you will remain on your current experience for now and move to Cloudbeds RMS in a later migration phase.
Table of contents
- Why Cloudbeds is updating the experience
- What is changing
- What this means for existing Revenue Intelligence customers
- Frequently asked questions
Why Cloudbeds is updating the experience
The redesigned experience is based on feedback about the time and effort needed to review pricing information and make daily revenue decisions. Cloudbeds RMS is designed to surface the most useful information first, reduce unnecessary complexity, and give you more control over pricing decisions.
What is changing
The Cloudbeds RMS experience changes how you review pricing information and manage common revenue workflows. The main changes fall into three areas: the interface, pricing workflows, and product naming.
A simpler user experience
The redesigned interface makes important pricing information easier to review and act on. Hover and modal patterns reduce the amount of information shown at once so you can focus on the pricing decision you need to make.
Cloudbeds RMS navigation keeps the main revenue management areas visible across the top of the page. The following visual moves from Today through Analytics and into Calendar so you can quickly recognize the new layout.
Updated pricing workflows
Several pricing workflows are updated in the Cloudbeds RMS experience:
- Bulk Edit: You can update rates across multiple stay dates, accept multiple pricing opportunities, manage selected pricing rules by season or day of week, and lock or unlock multiple dates at once.
- Calendar: Calendar is your main workspace for reviewing pricing information and taking action. You can use different views and pickup timeframes alongside competitor rates, property performance, and supporting context behind pricing recommendations.
- Settings: Pricing settings are simplified, with defaults based on historical data and in-app guidance when a setting may need attention.
- Analytics: The redesigned Analytics experience includes Hotel Analytics and Marketing Analytics. The previous Detailed report is not available. For additional reporting and analytics options, see Reporting Overview and Navigation.
In Calendar, you can review monthly pricing context and move between the Prices, Occupancy, Revenue, and Competitors views from the same page. The following visual also shows how a selected date opens more detail without turning this overview into a step-by-step workflow.
Bulk Edit is available directly from Calendar so you can manage changes across multiple stay dates without editing each date individually. The visual shows the date and weekday selection followed by the available rule options in the Bulk Edit panel.
Revenue Intelligence is now Cloudbeds RMS
For newly onboarded customers using the redesigned experience, the product is named Cloudbeds RMS instead of Revenue Intelligence.
During the transition, you may continue to see the Revenue Intelligence name and current interface if your account has not yet migrated. Newly onboarded accounts use Cloudbeds RMS and the redesigned experience.
What this means for existing Revenue Intelligence customers
If you already use Revenue Intelligence, you can continue using your current experience until your account moves to Cloudbeds RMS in a later migration phase. No migration action is required at this time.
When your account moves to the new experience, your existing pricing settings and strategy will carry over.
Frequently asked questions
The questions below cover common points about the phased Cloudbeds RMS rollout and the transition from Revenue Intelligence.
Will every customer see Cloudbeds RMS now?
No. Newly onboarded customers use the Cloudbeds RMS experience. If you already use Revenue Intelligence, you will remain on your current experience until a later migration phase.
Is Cloudbeds RMS a different product from Revenue Intelligence?
Cloudbeds RMS is the new name for Revenue Intelligence in the redesigned experience. During the transition, you may see either name depending on which experience is available in your account.
Will my existing Revenue Intelligence settings be lost when I migrate?
No migration action is required at this time. When your account moves to Cloudbeds RMS, your existing pricing settings and strategy will be kept during the migration.
Where can I learn how to use the redesigned workflows?
Use the following Cloudbeds RMS guides for the redesigned experience:
Next Operational Step
If your property uses the redesigned experience, start with Cloudbeds RMS overview and navigation to get familiar with the main pages and navigation. If you still use Revenue Intelligence, continue using your current experience until your account is migrated.
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