Ambiance (by Dormakaba)- Everything you need to know

Ambiance is dormakaba’s next-generation software solution meeting your property’s complete access control needs. Web-based and managed through configurable user permissions and secured system access, Ambiance users can manage guests either through the native client or interfaced through your property management system (PMS).

  • Dormakaba is available to be connected through Cloudbeds Marketplace. 
  • This is a Paid Add-On, see the Connection Guide on how to submit a request.


  • Integrating Ambiance with Cloudbeds allows you to issue key cards directly from the Cloudbeds reservation page.
  • Your check-in process becomes quick and error-proof.
  • You can duplicate and replace the key cards on the same screen.
  • No need to work in multiple screens for key card coding, which allows for greater control. 
  • All keycard activity is tracked in the Cloudbeds Activity Log.

Property owner should give each user who needs to issue keys permission under the API Credentials and Integrations section

Software Prerequisites

  • You must have Ambiance already installed on one or multiple Windows computers to make a connection with Cloudbeds PMS.
  • Ambiance should be already installed on one or multiple Windows computers and/or a server in the same network.
  • Ambiance 2.7.2 or higher
  • OS: Windows 8 or higher

Hardware Compatibility

  • Cloudbeds’ integration will work for any hardware that works with Ambiance. For hardware compatibility please talk to your local DormaKaba sales representative. 
  • The integration will work with any number of computers in the local network and any number of connected encoder devices.

How to establish the connection

Ambiance is a desktop application and Cloudbeds is a cloud-based application - Cloudbeds Integrator application helps both systems to communicate.

Follow the Connection Guide to install the Cloudbeds Integrator app on your Windows computer to connect Ambiance to Cloudbeds.

Ambiance by DormaKaba - Connection Guide - Google Docs - Google Chrome
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