To ensure successful connection and invoice submission, you must first complete the Social Collaboration Agreement with our partner, Fiskaly. Please follow the instructions provided by your onboarding or support contact to complete the agreement signing process.
We are excited to introduce the VERIFACTU integration, which allows your property to create and submit fully compliant invoices directly to the Agencia Tributaria de España (Spanish Tax Agency) right from your Cloudbeds account.
This guide covers everything you need to know about the requirements, capabilities, and setup steps.
This guide is intended only for customers participating in the Limited Release phase, as the integration is not yet available in the Cloudbeds Marketplace.
General Availability is expected in Q1 2026; additional details will be shared closer to launch.
Integration Requirements and Availability
| Item | Details |
| Intended Region | This integration is designed for properties located within Spain. |
| Exclusions | Properties in the territories with chartered regimes ("territorios forales") should NOT use this integration. These territories are: Araba/Álava, Bizkaia/Biscay, Gipuzkoa, and Nafarroa/Navarre. Those properties must use the TicketBAI integration instead. |
| Legal Requirement | RequirementSocial Collaboration Agreement: Due to the nature of this integration, you must legally delegate the submission of fiscal documents to a third-party representative, as described by the Agencia Tributaria de España. This representative is Fiskaly (fiskaly Iberia S.L.). |
Important: You must complete the Agreement Signing steps (detailed below). All attempts to issue invoices without a signed agreement will be rejected.
Integration Capabilities
- Once connected, you can perform the following compliant invoicing actions directly within Cloudbeds:
- Issue Invoices: Create compliant invoices directly from a Reservation Folio or a Group Folio.
- Cancel an Invoice: Rectify an invoice so that its taxable base is zero, effectively canceling it.
- Modify an Invoice: Rectify an invoice to adjust its taxable base with new transactions posted on the folio.
Social Collaboration Agreement (Acuerdo de Colaboración Social)
The nature of this integration legally implies that the tax payer delegates the submission of fiscal documents to a third party representative, as described by the Agencia Tributaria de España in this FAQ article.
In this case, the third party representative will be Fiskaly (“fiskaly Iberia S.L.”, Paseo de la Castellana, 81. 15th floor, Office 01, 28046 Madrid, Spain, NIF ESB44752210).
All attempts to issue invoices from a property without the signed agreement will be rejected by the integration until the social collaboration agreement has been signed. Check the “Agreement Signing” steps below.
Cloudbeds Invoicing Reports
All generated invoices can be checked here:
Menu -> Accounting
-> "Invoices and Documents” - new experimental section.
Currently Unsupported Use Cases
- The following invoicing scenarios are not supported by the current integration:
- Issuing invoices with VAT exemptions.
- Issuing invoices for pending transactions or for deposits/advanced payments.
- Issuing a rectifying invoice solely to add or fix recipient details.
- Issuing an invoice from the reservation module with an individual person as the recipient who is not one of the registered guests.
Note on Reporting: At the moment, our platform does not automatically generate quarterly or monthly VAT reports from all issued and rectifying invoices.
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