This guide is intended only for customers participating in the Limited Release phase, as the integration is not yet available in the Cloudbeds Marketplace.
General Availability is expected in Q1 2026; additional details will be shared closer to launch.
Setting up the property
Go to: Account-> Settings
-> Payments
-> Invoicing
In Invoicing Details:
- Check Show company details under the subtitle Company Details.
- Enter your NIF/CIF in the field Tax ID Number 1. Leave Tax ID Number 2 empty.
- The NIF/CIF should be a letter followed by 8 numbers without any spaces or symbols.
- Important Note: If you have other properties that use this same tax id, make sure they all have the exact same tax id.
- Set the invoice’s title and internal sequence number.
The prefix, number and suffix will only be used internally. The official invoice series and numbering sequences are handled separately.
- In the Invoicing Settings:
- Choose when invoices are generated.
- Choose when invoices are generated.
-
Go to: Account
-> Settings
-> Payments
-> Taxes and Fees and make sure that, from the list below, you have the necessary taxes configured.
Type Description Category Classification Available For Type Amount Charge on top of fees Tax IVA 4% Inclusive VAT (IVA) Items; Reservations Percentage of total amount 4% No Tax IVA 10% Inclusive VAT (IVA) Items; Reservations Percentage of total amount 10% No Tax IVA 21% Inclusive VAT (IVA) Items; Reservations Percentage of total amount 21% No - Go to Settings
-> Property
-> Sources and make sure all sources have the right taxes assigned.
- Go to Settings
-> Property
-> Product and make sure all products and services have the right taxes assigned.
2. Setting up the app
-
Use these instructions to set up the Spain E-Invoicing (Verifactu via Fiscal Docs) app:
How to connect an app to Cloudbeds PMS - Once the connection process has finished, you will be redirected to the application’s settings.
- At the app’s settings for your property you’ll find the following settings:
-
Device Serial Number (“Número de Serie del Dispositivo”)
- This value is generated by the integration and it’s an official value. The user will need this value to register the integration as a device at TicketBAI’s website.
-
Invoices series (“Serie de facturas”)
- This option must be set for the integration to be able to issue official invoices. We recommend only using letters.
- Important Note: If other properties use the same tax id, make sure they all use different series.
-
Next invoice number (“Próximo número de factura”)
- The next invoice will be issued using this number. If you’re using an invoice series that was already being used on a different system, please check in TicketBAI what is the subsequent invoice number.
-
Rectifying invoices series (“Serie de facturas rectificativas”)
- Rectifying invoices should have their own unique series. We recommend only using letters.
- Important Note: If other properties use the same tax id, make sure they all use different series.
-
Next rectifying invoice number (“Próximo número de factura rectificativa”)
- The next rectifying invoice will be issued using this number. If you’re using an invoice series that was already being used on a different system, please check in TicketBAI what is the subsequent invoice number.
-
Device Serial Number (“Número de Serie del Dispositivo”)
3. Signing the Social Collaboration Agreement
- Send an email to integrations@cloudbeds.com with the following information:
For Individuals:
- Full Name
- NIF (just the number)
- Full address, including:
- Street
- Number
- Postal Code
- Municipality
- Province
For Companies:
- Company Legal Name
- NIF/CIF
- Full address, including:
- Street
- Number
- Postal Code
- Municipality
- Province
- Legal Representative details:
- Full Name
- NIF (just the number)
- Full address, including:
- Street
- Number
- Postal Code
- Municipality
- Province
Important: Our team will get back to you shortly with a copy of the agreement and instructions on how to proceed. Until then, you will not be able to issue invoices. All attempts to issue invoices will be rejected by the integration.
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