Performance Analysis Report

The Performance Analysis Report consolidates revenue and occupancy metrics so you can evaluate your property’s performance by reservation source and quickly switch perspective between room occupancy and bed occupancy (for mixed hotel/hostel operations). It also supports multi-property analysis, currency conversion, and exporting to PDF/CSV/Excel.

• Analyze performance by reservation source with a clear Revenue Summary.
• Toggle between room-based and bed-based views.
• Use currency conversion to standardize results across properties.
• Customize ADR (Average Daily Rate) and ABR (Average Bed Rate) by selecting which revenue components are included.
• Export to PDF, CSV, or Excel.

Access the Performance Analysis Report

Open the Main Menu in your Cloudbeds PMS account, go to Classic reports. Select Production Reports. Choose Performance Analysis.

Apply Filters

1. Use the Filters to refine what the report displays:
   • Reservation status: include the statuses you want to analyze, such as No Show, Confirmation Pending, Confirmed, Checked Out, Cancelled, In-House, and Inquiry.
   • Include in revenue: select which revenue buckets are counted in your metrics. Options include:
     • Total Room Revenue (Room Rate, Other Room Revenue, Room Revenue Adjustments)
     • Total Other Revenue (Miscellaneous Income, Other Revenue, Other Revenue Adjustments)
     • Taxes and Fees
2. Use the filter bar above the table to refine your results:
   • Stay date: choose the date range for analysis with the calendar picker (single day or custom range).
   • Group by: toggle the view between Day, Week, or Month to control the granularity of the data.
   • Property: select one or multiple properties for multi-property reporting (Cloudbeds Insights subscription required). If Insights is not enabled for a property, it may appear grayed out or unavailable to select.
   • Source: filter by distribution channels (e.g., Walk-in, Website, OTA). 
     Note: The Revenue Summary section always includes all sources, even if you filter the detailed breakdown.
   • Currency: convert report values into the currency of your choice by selecting from the dropdown (e.g., USD, EUR, GBP, BRL). All metrics, including ADR and ABR, will update automatically.
   • You can also reset all selections with the Reset button to start fresh.
3. From the More Actions menu, click Export To to download the current view as PDF, CSV, or Excel.

ADR & ABR Calculations

Define which revenue components are counted in your rate metrics:

• ADR (Average Daily Rate) = Selected Revenue ÷ Rooms Sold
• ABR (Average Bed Rate) = Selected Revenue ÷ Guests

Available revenue selections include (examples): Room Rate, Room Revenue Adjustments, No-show, Other Room Revenue, Add-ons, Items & Services, POS Custom Items, and Cancellation Fees.

FAQ

Can I use this report without bed occupancy?

Yes. The bed occupancy toggle is available only if your property has bed-based inventory. Otherwise, the report defaults to room-based occupancy.

Does the Reservation Source filter change the Revenue Summary?

No. The Revenue Summary always includes all sources. The filter only affects which sources appear in the detailed breakdown.

 

Are taxes and fees included in ADR or ABR?

No. ADR and ABR intentionally exclude inclusive/exclusive taxes and fees, as well as cancellation fees.

Can I run this report across multiple properties?

Yes; multi-property reporting is available only for properties with Cloudbeds Insights enabled.

Use the Property filter to analyze one property or multiple properties in one view.

If Insights is not enabled for a property, it may appear grayed out or cannot be selected in the list.

Which revenue buckets can be included in ADR/ABR?

When customizing the Average Daily Rate (ADR) or Average Bed Rate (ABR), you can choose which revenue streams are counted in the numerator. The buckets and accounting codes available are:

Bucket	Codes	Description
Room Rate	1000 + 1000R + 1000V	Standard room charges (regular, voided, routed). Excludes adjustments.
Total Room Revenue Adjustments	1000A + 1100A + 1200A	Revenue corrections, including manual room revenue and no-show adjustments. Adjustments only.
Other Room Revenue	1100 + 1100R + 1100V + 1200 + 1200R + 1200V	Additional room-related revenue (e.g., manual or routed), excluding adjustments.
Total Room Revenue	1000 + 1000R + 1000V+1100 + 1100R + 1100V + 1200 + 1200R + 1200V +1000A + 1100A + 1200A	Total of Room Rate Other Room Revenue Room Revenue Adjustments Regular, Voids, Routed, and Adjustments.
Other Revenue	3000 + 3000V + 3000R + 2000 + 2000V + 2000R + 4000 + 4000V + 4000R	Add-ons Items & Services Custom Items (POS) Regular, Voids, and Routed. *This includes food and beverage. Excludes adjustments.
Total Other Revenue Adjustments	3000A + 2000A + 4000A	Add-ons Adjustments Items & Services Adjustments Custom Items (POS) Adjustments Adjustments only  *This includes food and beverage. Adjustments only.
Total Miscellaneous Income	5000 + 5000A + 5000V + 5000R	Cancellation Fees and Cancellation Fee adjustments Regular, Voids, Routed, and Adjustments.
Total Other Revenue	3000 + 3000V + 3000R + 2000 + 2000V + 2000R + 4000 + 4000V + 4000R + 3000A + 2000A + 4000A + 5000 + 5000A + 5000V + 5000R	Cancellation Fees Add-ons Items & Services Custom Items (POS)  Regular, Voids, Routed, and Adjustments  *This includes food and beverage.
Total Revenue	1000 + 1000R + 1000V + 1100 + 1100R + 1100V + 1200 + 1200R + 1200V  + 1000A + 1100A + 1200A + 5000 + 5000A + 5000V + 5000R + 3000 + 3000V + 3000R + 2000 + 2000V + 2000R + 3000A + 2000A + 4000 + 4000V + 4000R + 4000A	Room Rate No-show Other room-related revenue that is not room rate Cancellation Fees Add-ons Items & Services Custom Items (POS) Regular, Voids, Routed, and Adjustments  *This includes food and beverage"
Total Taxes	8000 + 8000R + 8000V + 8000A	Inclusive/exclusive taxes (regular, routed, voids, adjustments). Usually excluded from ADR/ABR.
Total Fees	8100 + 8100R + 8100V + 8100A	Inclusive/exclusive fees (regular, routed, voids, adjustments). Usually excluded from ADR/ABR.

 Tip: Use the checkboxes in Include in revenue to customize your calculation. For example:

• Select only Room Rate for a traditional ADR.
• Include Room Rate + Other Room Revenue + Add‑ons to see a full‑service ADR.
• Select Total Revenue if you want to reflect all income sources in your ADR/ABR.