Cloudbeds Booking Engine - Google Analytics Troubleshooting for Group of Properties

By entering a Google Analytics Tracking ID into Cloudbeds PMS, you can track your booking engine visits and conversion rates and collect other data.

Check the following articles to learn more about Google Analytics:

Google Analytics Troubleshooting

Solution 1

Each property needs a separate Google Analytics account with a unique UA code, which should be saved in each account.

Solution 2

If you want to use one Google Analytics account and track more than one property:

  • Create separate property views for each individual property in the same Google Analytics account
  • Get the UA code from each property view that is created
  • Save them in every individual property Cloudbeds PMS account.

Click here for further details about it.

In this case, you would need to have:

  • Separate Google Analytics accounts for all of the properties and one account for Group Booking Engine / Association
  • One Google Analytics account with different property views and their unique UA codes

Save the UA tracking codes in the Group Booking Engine and individual property accounts.

  • Add the codes separated by a comma (,)

The most important part is to add Exclusions to the Google Analytics account. If the visitor comes to the Group Booking Engine (GBE) and goes to one of the individual properties after selecting dates and clicking on Go, the GBE Google Analytics account should show such a visitor while blocking them in the individual property's account.

Similarly, if the visitor comes directly to the property Booking Engine, the GBE Google Analytics account should exclude such visitors from its report.

 

  1. Click on the Settings button of your Google Analytics account
  2. Click on Filters
  3. Configure the Filters as shown below

The hostname "hotel" is for the individual property booking engine. If you have a separate website for individual properties, you may need to add another filter for that website.

  1. Click on the Settings button of your Google Analytics account
  2. Click on Filters
  3. Configure the Filters as shown below

The hostname "associationdemo" is for the property association name for Group Booking Engine. If you have a separate website for Group Booking Engine properties, you may need to add another filter for that website.

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