The following guide offers useful material about Health and Safety procedures when external factors come to place and affect your property's daily operations.
Overview
External circumstances such as weather conditions, social crisis, and any health/COVID-19 issues may affect your reservations and daily operations. In this scenario, a combination of strategic actions and accurate information is a key element for both hoteliers and property owners to take action.
1. Useful articles
The articles below offer Rate Plans and Guest Communication options for your property:
Strategic Rate Plans
2. Distribution Channels - Policies due to COVID-19
Each channel has its own policy. Their common goal is to best assist both properties and travelers during difficult times.
Channel Policies are subject to change.
| Channel | Policy Updates from the Channel |
|---|---|
| Booking.com | Important Information about Coronavirus |
| Expedia | Expedia Group COVID-19 Force Majeure Policy |
| Airbnb | Extenuating circumstances policy and the coronavirus (COVID-19) |
| Hostelworld | Information from Hostelworld about COVID-10 |
| Agoda | Coronavirus: Agoda's Approach |
| TripAdvisor | Click here for further information from TripAdvisor |
| Vrbo | Vrbo COVID-19 Information |
| Ctrip/Trip.com | COVID-19 Country/ Region Entry Restrictions |
| Traveloka |
COVID-19 Stay Updates Coronavirus Information |
| Decolar.com/Despegar | Information about Coronavirus |
| HotelBeds | COVID-19 Travel Updates |
| Goibibo |
Coronavirus and Travel |
Reach out to our Support Team if you have any questions about Health and Safety Procedures.
