Enhancements to the Night Audit Process in Cloudbeds PMS

• These enhancements are designed to give properties of all sizes the flexibility and control they need to streamline operations.
• Whether managing a small boutique hotel or a multi-faceted resort, these updates empower you to tailor the Night Audit process to your needs, saving time and improving accuracy.
• With the ability to configure timing, assign permissions, and access better reporting, Cloudbeds ensures that the Night Audit process works for you—not the other way around.

The Advantages of the Updated Night Audit

Our latest updates give you greater control and flexibility over the Night Audit process. Here are the key improvements:

1. Configurable Timing: You can set a custom time for the Night Audit to run automatically between 12:00 AM and 6:00 AM in 30-minute intervals.
2. Manual Trigger: Run the Night Audit at your convenience with a new manual trigger feature.
3. Enhanced Permissions: Control who can run Night Audit by assigning permissions to specific users.
4. Improved Reporting: Access dedicated Night Audit reports in a new section with actionable insights.
5. Webhooks for Integration: Notify partner systems when Night Audit is completed, ensuring seamless integration and automation.

The New and Improved Night Audit Process

• Automatic Audit: Under the “Night Audit Preferences” section in General System Settings, configure the default time for night audit. If the process hasn’t been triggered manually, the system will automatically run it at the specified time.
• Manual Audit: To trigger Night Audit anytime after midnight, use the new “Run Night Audit” button in the Cloudbeds toolbar. Confirm your action via a modal to ensure accuracy.

Streamlined Settings

To facilitate navigation, Night Audit-related settings are now grouped under “Night Audit Preferences” in General System Settings. This includes options for handling no-shows and extending reservations.

User Permissions

A new user permission, “Run Night Audit,” ensures that only authorized staff can trigger the process. This permission is disabled by default for all users except property owners and admins.

Activity Log Integration

All Night Audit actions, whether automatic or manual, are logged for transparency and accountability. Logs include:

• The method of execution (automatic or manual).
• Date, time, and user information.

Enhanced Reporting

A dedicated Night Audit reporting section provides actionable insights to simplify daily tasks. These reports include:

• Expected Check-Outs
• Expected Check-Ins/No-Shows
• Room Rate Variance Report
• Trial Balance
• In-House/Police Report

Actionable reports let you click on data (e.g., reservation numbers) for seamless navigation and updates.