Metasearch Ads in Digital Marketing

Overview

Metasearch Advertising in the Digital Marketing Performance Dashboard is a unique advertising type specifically designed for the hotel industry. It serves as a cornerstone of a hotel's digital strategy and boasts the highest conversion rates compared to other advertising channels.

This campaign will run simultaneously across multiple platforms, such as Google and TripAdvisor, which are visited daily by millions of travelers seeking their next accommodation. While competitive due to aggressive advertising by major OTAs, metasearch remains a highly effective strategy for hotels.

Stand out and convert

Metasearch Ads campaign

Metasearch Ads allows you to subscribe, manage, and optimize your digital marketing strategy. Manage your campaign budget, monitor your visibility, and keep track of your metrics in just a few clicks!

Features:

  • Friendly interface to set the desired campaign's visibility.
  • Users can subscribe online for Metasearch directly from the Digital Marketing Performance Dashboard to run their Metasearch campaign.
  • The subscription drawer will show the related costs and allow users to define the desired daily budget to invest in the campaign.
  • Campaigns are eligible for high-visibility placements across Google Hotel Ads, Google Travel Promotion Ads (TPA), and Tripadvisor’s Direct Booking-MAX (DB Max), ensuring properties appear where travelers are ready to book.

    Google listings now showcase room images, property images, multiple rate plans, and cancellation policies (when Smart Policies are active), enhancing visibility and conversion potential.

Who can apply to Metasearch Ads?

Any property running Cloudbeds Booking Engine and Channel Distribution can apply and start its Metasearch campaign by deciding the budget to invest and the desired visibility.

 

Subscribe to Metasearch

Step 1 - Sign up via the Metasearch tab
  1. Click on the Main Menu Main menu icon.png and go to Digital Marketing. Click on the Metasearch tab
  2. Click on Get Started. A drawer will open up for more details about the subscription process
  3. Review the applicable fees and terms and conditions. To move forward, users need to accept these terms and conditions
  4. Click on Continue

  • If you can't click on Get Started, make sure to enable the necessary permissions based on this user role in your Cloudbeds PMS.
  • If you need further assistance enabling Metasearch Ads for your property, contact our dedicated team.
Step 2 - Add your campaign credits
  1. Review and select the preferred number of credits for your campaign.
  2. The Auto-refill credits option will automatically maintain your campaign. This option ensures your ads continue running without interruption (Recommended).

  3. Review and accept the Terms and Conditions

  4. Click to Sign-up. The Metasearch Ads card will appear in your Digital Marketing  Performance Dashboard, including the budget bar to monitor and keep your campaign running.

 

Important: Credit display can take up to 2 minutes. If you do not see your credits after this time, refresh the page. If the issue persists, contact our Support Team.

Understanding the metrics

Metasearch Ads insights
  • Upon subscription, the dedicated Metasearch dashboard will appear. The Dashboard will allow users to set a time range to overlook specific periods of time and compare the results with the previous period or the same period of the previous year.
  • The Top Chart provides a quick understanding of the most important metrics. It will also show the result according to the date range and comparison for a deeper look at the results generated. Mouseover will show the exact details.
  • The View Insight drawer is available to explore more detailed pricing and performance breakdowns, including country-level metrics and competitiveness data.
    Use this drawer to switch between aggregated campaign data and deeper price competitiveness insights.

Metasearch Metrics

  • Impression share: This is the number of times the ad has been shown compared to all the opportunities. This is an important metric very much related to the visibility setting. For example: Having an Impression share of 30% means that out of 100 travelers looking for the property, only 30 saw the ad, and so we lost 70 opportunities to generate conversions/ bookings.
  • Clicks: Number of visits recorded
  • Bookings: Number of transactions recorded
  • Spend: The costs of the campaign among all the channels involved
  • Revenue: The total amount of bookings generated by the campaign

ROI Calculation details

The ROI (Return On Investment) section quickly explains the profits generated by Digital Marketing digital advertising:

  • Only ads-generated reservations will be included in the Advertising ROI calculation.
  • Costs are based on the ad spend used.
    • The reservation Grand Total (including tax, fees, and add-ons) will be used in any status but canceled. If the reservation is canceled, the commissionable amount will be used to replace the Grand Total.
  • The gauge will only show the current result
  • The arrows (per each category) will go:

⬆️ Up if the current value is higher than the compared

⬇️ Down if the current value is lower than the compared

View ads
  • Find screenshots of your advertisement per each channel live to better understand the digital marketing strategy provided by Digital Marketing.
  • When your advertising screenshots are added to your account, simply click on the View Ads button to see your property ad:

Visibility and Campaign Budget

Visibility
This feature will let the User adapt his digital marketing strategy to the desired results: 

  • Low visibility: This strategy will probably reach only a few potential travelers due to the low maximum cost per click allowed, which can easily be outbid by the other advertisers (e.g., Booking, Expedia, etc.). Of course, the budget will last longer.
  • Med visibility: This aims to get the most out of the travelers while monitoring the costs to maximize the ROI.
  • High visibility: This is the perfect setup for properties looking to increase the volume: the ad will be shown most of the time, depending on the number of competitors/advertisers.
  • The impression share metric (see above) is a very important indicator of the performance of the visibility settings: i.e. a low impression share is often related to a visibility strategy that is not competitive enough, and so visibility should be increased.
  • Having a very high Impression share (for example, >95%) could lead users to decide to lower the visibility to decrease the costs.
  • Every change in the visibility settings should be monitored for at least a week after being applied to ensure the new settings are reaching the desired goal.
  • Suggestions:
    • Automated optimization suggestions and alerts may appear across the Metasearch page to help you get the most from your campaign.
    • These suggestions and alerts will be shown if the system foresees an opportunity to increase bookings based on the ad campaign results achieved.


Campaign Budget

  • Advertisers decide how much budget to invest, and with this feature, they can top up anytime to prevent the campaign from stopping because they are running out of budget.
  • Particularly at the beginning to leverage the AI bidding optimizations, it is important to run the campaign for at least 3 months with no interruptions: by doing so in 3 months, the hotelier will be able to fully understand the potential of Metasearch regarding their own property
  • By clicking Ad credits, the Budget drawer will pop up within the payment method already entered from the Billing Portal.
  • If no valid payment methods are available, the user can add them to the Billing portal.

  • Maintain your budget at a high percentage (Recommended: 90%+) to keep your campaign running without interruption.

  • Automated optimization suggestions and alerts will appear across the Metasearch page to help you get the most from your campaign.

  • These suggestions and alerts will be shown based on the ad campaign results achieved.
Price Competitiveness

The Price Competitiveness dashboard provides a detailed analysis of how your direct rates compare with OTA rates across countries and over time. The default view displays the top 10 countries, sorted by their Best percentage. Hover over any country or bar to view detailed competitiveness data.

You can toggle between two views:

  1. By Country – Displays competitiveness across markets using a geo map and a ranked bar chart.
  2. By Date – Shows competitiveness trends over time to help identify when rate disparities occur.

Price Competitiveness grades

  • Best/Excellent - Your rates are almost always lower than OTAs
  • Matched/Average - Your rates are often equal to or higher than OTAs
  • Higher/Poor - Your rates are consistently higher than OTAs

In cases where percentages are equal between categories, the system applies color priority in the following order: BestMatchedHigher.

This feature helps identify markets where rate strategy adjustments can strengthen your competitiveness and increase direct bookings.

Get notified of your Metasearch budget status

You'll receive notifications when your Metasearch campaign credits reach the following thresholds:

  • Less than 25% remaining
  • Less than 10% remaining
  • 0% — campaign paused until credits are added

  Auto-refill: If Auto-refill credits is active for your campaign, these notifications are not generated.

Example notification:

To manage your notification preferences:

  1. In the top bar, click the bell Notifications icon.

  2. In the panel, select Notifications settings Settings icon.png
  3. Enable the Metasearch budget notifications for the three thresholds (25%, 10%, and 0%) — and adjust any other alerts you want. You can also unselect the types of notifications you prefer not to receive.
  4. Click Apply to save.

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