User Reconciliation Report

This report details user financial transactions linked to guest activities like restaurant consumption, additional services, and taxes.

Access and use

  1. From the Main Menu Main menu.pngclick on Classic reports Classic reports.png

  2. Go to Daily Activity Reports and click on User Reconciliation Report

  3. Customize the filters

  4. Click Apply

Filters and Users table

  1. When you open the report, you can filter by Date Range and User(s).
  2. The system will show the information regarding debit and credit transactions related to the specific user on the selected dates.
Debits Transactions (Charges) Credit Transactions (Payments)
Room Revenue
Items and Services
Add-Ons
Taxes
Fees
  • Debit and credits are clickable and will redirect you to a transaction report with a detailed list of payments that compose that total.

  • The payment methods vary between properties. Find out more about them in our Payment Options section.
  • When your reports show that the user SYSTEM has taken action, it typically indicates that a super admin has manually made changes to a specific property or that Cloudbeds PMS has automatically performed a scheduled task.

Email and Export To option

Find the Email or the Export To button at the top right corner of the page to send the report via email as an attachment or download it as a PDF or Excel file.

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