Custom payment methods

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The custom payment method allows properties to add their own payment types accepted at the property.

Adding a new payment method

All custom payment types will be available internally (when adding a payment within the folio or house account). They will not be available on your connected channels (OTAs).

  1. Click Add Payment Type.
[Demo] Bali Jungle, Resort - Payment Options
  1. The Payment Method Type is Custom by default
  2. Enter your custom payment label/name
  3. Click SAVE to save your payment method 
  1. You will see the new payment type appear in the table with status Active

How to disable the payment method

Deactivated custom payment methods will still be listed in the field Description within the Transactions Report.

Switch the toggle off (grey) next to the payment method. This will deactivate the payment method, you will not be able to add this payment type going forward.

You can always return to this page at a later time to reactivate the payment type.

How to delete the payment method

Deleted custom payment methods will still be listed in the field Description within the Transactions Report.

  1. Click the (x) button to delete the payment method permanently
  2. Click DELETE
[Demo] Bali Jungle, Resort - Payment Options

Frequently Asked Questions

Where will these payment methods appear?

The payment options will appear when adding a payment to a reservation or a house account. All payments added with these payment types will likewise appear on the reports.

Can I make these payment types available on mybookings?

No. These payment types can only be recorded within the application. They may not be used on mybookings booking engine.

Will a payment that has been added with a payment type that is now inactive still appear on reservations?

Yes. All previously added payments will appear on the reservations, house accounts, and also reports. Deactivating a payment method will no longer allow you to add that payment type going forward.

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