To ensure smooth login process, it is necessary for each user to clear their cache and cookies before logging into the system after the previous user.
You will need to activate account if this is the first time you access the system or if you are resetting your user. Follow the steps below:
- You will receive the following email once your user was created in the system, click to Activate Your Account
- Enter your new password according to the requirements you see on your screen
- Repeat the new password
- Click Create My Account
Choose and set up the preferred multi-factor authentication method:
Security Key or Biometric Authenticator - chose this method if you'd like to chose a security key (USB or bluetooth) or a biometric authenticator (Windows Hello, Touch ID, etc.)
- Enroll
After this step you will need to perform the steps suggested from your device:
- If you are performing the set up from the device which has any biometric authentication enabled - your device will offer you to comfigure this method to log in to Cloudbeds PMS.
- If you do not have any biometric authenticator enabled on your device - you will be offered to register a security key. Follow the steps offered from your device to complete the set up.
Google Authenticator - chose this method if you'd like to access Cloudbeds PMS by using a one time code from the Google Authenticator app.
- Chose your device type: iPhone or Android
- Download Google Authenticator app either from Apple store or Google play, depending on your device type chosen.
- Next
The next actions should be performed from your phone:
- Open the Google Authentocator app that you just downloaded
- Click on "+"
- Select to Scan QR Code
- Scan the code on your screen
- Next
Here are a few helpful guides that may help you if you encounter any difficulties during the process:
- Enter the Code from your Google Authenticator app
- Verify
- Finish
- You will access the system now
SMS Authentication - enter a single-use code sent to your mobile phone.
- Choose your country
- Enter your phone number
- Send Code
- Enter the code you received via SMS
- Verify
- Finish
- You will access the system now
Voice Call Authentication - use a phone to authenticate by following voice instructions. This method will be useful if your area has no internet connection.
- Choose your country
- Enter your phone
- Call
- Answer the phone and Enter a code which was received by you via call
- Verify
- Finish
- You will access the system now
Email Authentication - enter a verification code sent to your email. This method will be useful if you won't have any mobile phone at you.
- Send me the code
- Open the email received and copy a code from there:
- Enter the Verification code received
- Verify
- Finish
- You will access the system now
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