Since February 2020, Facebook has stopped supporting a direct integration with Cloudbeds booking engine, previously available as a tab inside your business page.
You can still add a Call to Action button and link it to Cloudbeds booking engine page. When clicking the button, your guests will be redirected to your booking engine and they can reserve a room in your property. This is a great solution, especially for mobile devices.
The Call to Action buttons:
- Contact Us
- Use App
The Book Now button is no longer available for external links, it is reserved for tools connected to Facebook.
Follow steps to add a Call to Action button on Facebook:
Step 1 - Find your Cloudbeds booking engine link
To begin, you need to get the URL (link) of your Cloudbeds booking engine.
- Click the gear icon (Manage)
- Under Booking Engine, go to Mybookings
- Copy the URL of your Cloudbeds booking engine
Step 2 - Add a Button
Go to your Facebook page:
- Click on the button below your page's cover photo
- Click on Edit Button
- Select a Call to Action button. You can choose Contact Us or Use App as they allow you to link to a website.
The Book Now button is no longer available for external links, it is reserved for tools connected to Facebook.
- Add your booking engine URL from Step 1. Find your booking engine link
- Click Save
Step 3 - Test the button
Make sure your button is working, by clicking on it and choosing Test Button.
You should be redirected to the booking engine page.
