How can I stop receiving payment processing emails?

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If you have a payment processing add-on enabled in your Myfrontdesk account, the property owner and the users with certain permissions will receive an email each time a payment is authorized, processes successfully, refunded successfully, or an error occurs attempting any of these actions. In case you want to stop receiving these emails please follow the steps below:

1. For Property Owner

With a new release you can decide who from your staff (which email addresses) will receive (or not receive) Payment Processing Emails. To configure this option please navigate to the Gear icon > System Notification Preferences. From there you would be able to edit recipients for this particular email type:

Emails can be sent to:

  • Staff (existing system users)
  • Any other email addresses

Note: Association Users will also be in the staff list so their email preferences will be customizable. Association Owner isn’t in the list of staff members, so you will need to add them by their emails.

2. For Myfrontdesk Users except Property Owner

If you wish you as a Property Owner can give a permission to some members of your staff to add their emails or emails of your other personnel to receive payment processing emails (as well as other types of emails) or remove their emails from the list:

Have more questions? Contact Support

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