This article explains how to update your bank account information for the Cloudbeds Payments feature. Click on the following article to learn more: Cloudbeds Payments - Everything you need to know.
Update your bank account for Cloudbeds Payments
- Send an email to the Cloudbeds Payments Team, requesting to update your bank account associated with your Cloudbeds Payments merchant account.
- You will be sent a form that the merchant principal of the account will need to fill out and sign.
- It can take from 2-3 business days to update once the form is successfully received.
Only one bank account can be connected to the same Cloudbeds account.
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- We can transfer exclusively to bank accounts. It is not possible to transfer to credit cards or to PayPal accounts.
If you are not using Cloudbeds Payments, you will need to contact your merchant provider to update your bank account. If you have any doubts, visit Cloudbeds Payments Frequently Asked Questions.
Comments
the supposed link to the "cloudbeds payments team" does not work in this article.
Hello, Katherine Meffert,
Thank you for your feedback! We will review the referred broken link to adjust it accordingly. If you need any assistance, please contact our Support. Team.
Regards,
I still can't the ""cloudbeds payments team" link to work - what is the email address we should send the banking query to?
Hello, Erika Casanova,
Thank you so much for reporting this issue with the Cloudbeds Payments Team email address. We apologize for the inconvenience.
Based on your feedback, we have already escalated the issue with the corresponding team, and they will be working to fix it as soon as possible.
In the meantime, if you need any further assistance, please contact our dedicated Support Team.
We remain at your disposal 🙏🏼
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