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  1. myfrontdesk
  2. Reservations
  3. General Information and Frequently Asked Questions

General Information and Frequently Asked Questions

  • Reservation Details Overview
  • How to check-in/check-out the guest(s) in myfrontdesk
  • How to handle Same Day Check Out Reservations
  • How to Add the Estimated Arrival Time on a reservation?
  • Reasons for Duplicate OTA Reservations
  • Bulk Actions - How to do group or batch reservation updates (Check-in, Check-out, Add Payment, Delete)
  • Adding, viewing and archiving Reservation Notes
  • How to Handle Reservations for Unmapped Rooms
  • How to Send an Email from Reservation
  • Why is a room unassigned after a channel modification?
  • Guest's Credit Card Details/CVV/billing address are missing in a reservation from OTA
  • How to view special requests or notes from OTA (channel) reservations?
  • What is the meaning of the 'Origin' field on reservation details page?
  • How to assign a room to an unassigned reservation
  • How do I know if a room is clean or dirty when assigning the room?
  • How to Add Credit Card Details to a Reservation
  • How to Print / Send Reservation Confirmation
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