General Information and Frequently Asked Questions
- Reservation Details Overview
- How to check-in/check-out the guest(s) in myfrontdesk
- How to handle Same Day Check Out Reservations
- How to Add the Estimated Arrival Time on a reservation?
- Reasons for Duplicate OTA Reservations
- Bulk Actions - How to do group or batch reservation updates (Check-in, Check-out, Add Payment, Delete)
- Adding, viewing and archiving Reservation Notes
- How to Handle Reservations for Unmapped Rooms
- How to Send an Email from Reservation
- Why is a room unassigned after a channel modification?
- Guest's Credit Card Details/CVV/billing address are missing in a reservation from OTA
- How to view special requests or notes from OTA (channel) reservations?
- What is the meaning of the 'Origin' field on reservation details page?
- How to assign a room to an unassigned reservation
- How do I know if a room is clean or dirty when assigning the room?
- How to Add Credit Card Details to a Reservation
- How to Print / Send Reservation Confirmation
