Allotment and Currency

• How to Set Custom Conversion Rates for OTAs
• Currency Conversion Information
• How to change the allotment of rooms sent to distribution channels
• Distribution Channel Closeouts

Rate Plans

• Distribution Channel Rate Plans
• Do distribution channels support the additional guest prices set in myfrontdesk?
• How to handle extra services/products from OTAs reservations

Channel Mapping

• ★ Distribution Channel Mapping Guidelines
• How to Generate Credentials to Connect with Decolar/Despegar
• Selling Dorms on Hotel-Based channels
• Error in channel mapping
• Base Rate Adjustment or How to Send Different Rates to Channels
• Setting up extra bed rate with Decolar and myfrontdesk

See all 12 articles

Distribution Channels Overview

• ★ Recommended OTAs and Distribution Channels
• Setting Up Distribution Channels
• Why is a room unassigned after a channel modification?
• What information does myfrontdesk send to distribution channels?
• Mapping Your Taxes and Fees Between Myfrontdesk and Distribution Channels
• How to send a full refresh from myfrontesk to connected channels/OTA's

See all 8 articles

Airbnb API

• Connecting Airbnb API to myfrontdesk
• Errors during Airbnb API mapping process and issues after connection
• Airbnb API - Minimum Requirements and FAQ

Airbnb iCal (Calendar Based Channel)

• Airbnb blocks off random dates in my calendar - why?
• Can Airbnb be connected with other calendars at the same time as myfrontdek?
• How to Connect Airbnb iCal with myfrontdesk as calendar-based channel
• Airbnb iCal Announcement and Next Steps - December 2019

Other Calendar Based Channels (Vacation Rentals)

• Working with Calendar Channels (ical connection) - Everything you need to know
• Vacation Rentals By Owner (VRBO)/HomeAway Connection Guide
• How do I set prices (rates) for Calendar Channels?
• Connecting Glamping Hub (Calendar Based Channel) to myfrontdesk
• Connecting one-way Calendar Channels/Google Calendar with myfrontdesk
• Myfrontdesk and Calendar Channels Such As VRBO, Flipkey, and Homeaway

MetaSearch Channels

• Myfrontdesk and Metasearch Engines
• Connecting AdsHotel to myfrontdesk
• Connecting myhotelshop to myfrontdesk
• Is Cloudbeds going to integrate with Kayak?
• Is Cloudbeds going to integrate with Google Hotel Ads?
• How AdsHotel connection works?

Booking.com

• Failed: Please active the connection with the channel manager in the booking.com extranet. No updates are possible until you do this.
• How to Connect Booking.com to myfrontdesk
• Does booking.com send the actual number of guests for each booking?
• A closed room was re-opened on the booking.com extranet - why?
• Why are incorrect percentages shown on some discounted rates in my booking.com backoffice?
• Guest information (email, address, phone) is not included in a booking.com reservation- why?

See all 10 articles

Expedia

• ★ How to Connect Expedia with myfrontdesk
• How to setup shared dorms on Expedia
• How to Match Taxes for Expedia Reservations
• Expedia Pricing Models - Everything you need to know

Hostelworld

• How to connect Hostelworld and/or Hostelbookers with Cloudbeds
• Hostelworld FAQ & Common Issues
• My Hostelworld room(s) are not showing in the room mapping process. Why?

TripAdvisor

• Is myfrontdesk integrated with Tripadivsor Cost Per Click (CPC)?
• How to Connect Tripadvisor Instantbooking to myfrontdesk
• Connecting Tripadvisor Vacation Rentals to myfrontdesk

Other Channels

• Connecting Decolar / Despegar with myfrontdesk
• Connecting Gomio with myfrontdesk
• Is Wix Hotels Compatible With Myfrontdesk?
• Connecting Agoda to myfrontdesk
• Connecting Pitchup with myfrontdesk
• Connecting ODIGEO Connect with myfrontdesk

See all 42 articles