1. Cloudbeds
  2. Cloudbeds Guest Experience
  3. Cloudbeds Guest Experience Configuration Hub
  4. Cloudbeds Guest Experience - Integrations

Cloudbeds Guest Experience Integration - Flexipass Connection Guide

Lorena Pamplona
Updated

Cloudbeds Guest Experience can integrate with your FLEXIPASS account to sync and send digital keys to guests. This integration lets you view digital keys in the guest profile and create or revoke key-code access.

Setup
  1. Contact our support team to complete the FLEXIPASS integration connection.

*If you also have FLEXIPASS Webkeys, mention this in your request.

Create Key Code
  1. While in an open message, expand the Digital Key section in the guest profile by clicking the +.
  2. Click Create Key Code.
  3. Select the guest room number under Door.
  4. Select the Start/End Date and Time of guest access.
  5. Click Confirm.

Send Key Code
  1. Click the Arrow next to the digital key to send.
  2. A templated message appears with the code details. Edit as needed and click Send.

Revoke Key Code
  1. Click the red trashcan next to the digital key to remove it.
  2. Confirm to revoke the key code.
Automate Key Code

Create an Automated Message with the FLEXIPASS Code variable.

  1. Go to the Automation tab in Cloudbeds Guest Experience to create an Automated Message. Learn how.
  2. Type your message and include: Reservation → Flexipass code.
  3. Click Create.

Recommended message text

Access your room {{room_number}} with CODE

{{flexipass_code}}

  1. Download FLEXIPASS APP
  2. Enter {{flexipass_code}} and access room.

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