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Whistle Live Chat - How to Set Live Chat Design


Live Chat allows for messaging between your property and potential guests through your website.

This feature requires Engagement Plus package.

Access Live Chat Settings

  1. Go to the Live Chat tab inside Whistle
  2. Select Settings section
  3. Select Design section

You have the following options:

  1. Click Theme
  2. Select Theme Colors
Whistle Messaging - Google Chrome
Start Chat Form
  1. Click Start Chat Form
  2. Update Form Information 
    • Disable Start Chat Form
    • Display Name
    • Fields - click to edit existing fields, delete, or add new field
      • Text, Email, Marketing Consent Checkbox
Whistle Messaging - Google Chrome
  1. Click Launcher
  2. Enable External Launcher Button
  3. Add External Element ID

An external launcher allows you to specify a HTML button ID that opens the Live Chat widget. By default a button is provided.

Whistle Messaging - Google Chrome
  1. Click Placement
  2. Update Desktop and Mobile Placement of widget
Whistle Messaging - Google Chrome
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