Experience Hotel customer relationship management solutions consist of 5 stages:
- collect your guests' details
- segment guests to understand what they want
- providing them with an extraordinary level of service
- invite guests to talk about your property
- ensure that they maintain contact with to become regular guests in your property.
The integration allows Experience to get all reservation data from Cloudbeds for the purpose of sending emails to guests and post guest info into Cloudbeds PMS. Data collected from Cloudbeds PMS:
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