1. Cloudbeds
  2. Apps and Integrations
  3. Partner Apps Connection Guides
  4. Experience Hotel

Experience Hotel - Everything You Need to Know

Mariia Korostashevych
Updated

Experience Hotel customer relationship management solutions consist of 5 stages:

  • collect your guests' details
  • segment guests to understand what they want
  • providing them with an extraordinary level of service
  • invite guests to talk about your property
  • ensure they maintain contact with you to become regular guests on your property.

 To sign up for Experience, contact their sales team: email: tony.loeb@experience-hotel.com ; phone: +33 6 17 14 57 37.

 If you have support requests or would like to disconnect the app, use the following contacts: support@experience-hotel.com or call +33 9 67 39 34 07

Integration Features

The integration allows Hotel Experience to get all reservation data from Cloudbeds to email guests and post guest info into Cloudbeds PMS. Data collected from Cloudbeds PMS:

  • Date modified
  • Status
  • Guest ID
  • Guest name
  • Source name
  • Third-party identifier
  • First name
  • Last name
  • E-mail
  • Phone
  • Cellphone
  • Address (address 2)
  • Country
  • City
  • State
  • Zip
  • Birth date
  • Document type
  • Document number
  • Document issue date
  • Guest document issuing country
  • Guest document expiration date
  • Subreservation ID
  • Start date
  • End date
  • Assigned room
  • Room ID
  • Room name
  • Room type name
  • Guest list

 Article Related: How to connect Experience Hotel to Cloudbeds PMS

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